Adolescent Case Manager — IOP/PHP Support

Embark Behavioral Health; Newport Beach (CA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company matching

PTO

Job summary

Embark Behavioral Health in Newport Beach, CA is seeking a compassionate Case Manager to support our Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP). You will coordinate education success plans, conduct intake assessments, and maintain communication with families, schools, and the clinical team.

Responsibilities include tracking attendance and progress, assisting with discharge planning, and supporting students in developing life skills.

Qualifications

• Bachelor’s degree in Behavioral Sciences, Education, or a related field required; experience in education and behavioral health strongly preferred.
• Working knowledge of DSM-V disorders and experience supporting students and families in crisis with professionalism and empathy.
• Strong verbal and written communication skills, ability to set and maintain healthy boundaries, and a calm, supportive approach to conflict resolution.
• Proven ability to manage schedules, prioritize tasks, meet deadlines, and adapt in a fast-paced, evolving clinical environment.
• Must be CPR and First Aid certified and able to pass a state background check.

Responsibilities

• Conduct education assessments upon intake and help with discharge planning.
• Coordinate and facilitate weekly or as-needed check-ins with students, while maintaining communication with school contacts to support academic accommodations and track attendance.
• Attend staff meetings, and assisting with student conflict resolution and case management as needed.
• Collaborate with the clinical team, parents, and the Enrollment Director to create treatment schedules, manage pre-treatment processes, and plan for discharge.
• Provide access to essential health services by assessing student needs and working with administrative staff to schedule medical, dental, and vision appointments.
• Maintain timely and accurate documentation in Best Notes, communicate with providers, conduct parent outreach for student updates, and support students in learning life skills and household responsibilities.

Skills

Education coordination

Caseload management

Communication skills

Crisis support

Education

Bachelor’s degree in Behavioral Sciences, Education, or related

Job description

Embark Behavioral Health in Newport Beach, CA is seeking a compassionate Case Manager to support our Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP). You will coordinate education success plans, conduct intake assessments, and maintain communication with families, schools, and the clinical team.

Responsibilities include tracking attendance and progress, assisting with discharge planning, and supporting students in developing life skills.