Adobe Experience Platform Data Lead – AEP & CJA

Optimum Communications Inc.; Plano (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Optimum Communications Inc. is seeking an experienced Data Collection & Customer Data Platform Manager to lead the Adobe Experience Platform data collection strategy across web and mobile properties.

You will architect XDM schemas, govern data, and enable CJA, partnering with Engineering, Analytics, Product, and Marketing to accelerate Adobe platform maturity. The role demands hands-on Adobe expertise, scalable data frameworks, and strong collaboration across cross-functional teams to drive

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Analytics, Marketing Technology, or related field.
• 8+ years of experience in digital analytics, marketing technology, customer data platforms, or data collection architecture.
• 5+ years of hands-on Adobe Experience Platform experience.
• Expert-level knowledge of Adobe Experience Platform, Real-Time CDP, Customer Journey Analytics, Adobe Data Collection, Web SDK, Mobile SDK, XDM, Identity Services, and server-side data collection concepts.
• Deep understanding of customer identity management and customer data architecture.
• Experience building enterprise-wide data layers and event taxonomies.
• Strong knowledge of JavaScript, web technologies, APIs, and mobile app tracking frameworks.
• Experience working in Agile product and engineering environments.

Responsibilities

• Own the enterprise strategy for Adobe Experience Platform (AEP) data collection and implementation.
• Design, build, and maintain scalable XDM schemas, field groups, identities, datasets, and governance frameworks.
• Lead ingestion and mapping of digital, behavioral, and customer data into Adobe Experience Platform.
• Establish best practices for Adobe Real-Time CDP data readiness and audience activation.
• Define and manage identity resolution requirements and customer profile enablement.
• Drive Adobe platform adoption and maturity across the organization.
• Own implementation and governance of Adobe Web SDK and Mobile SDK across all digital properties.
• Design and maintain scalable tagging and data collection frameworks using Adobe Data Collection.
• Develop and enforce standards for Adobe Client Data Layer and event-driven architecture.
• Partner with engineering teams to ensure consistent event tracking and instrumentation.
• Establish naming conventions, taxonomy standards, and documentation processes.
• Lead implementation and optimization of Customer Journey Analytics.
• Design reporting-ready datasets and data views within CJA.
• Enable cross-channel customer journey analysis through properly structured XDM implementations.
• Partner with analytics teams to ensure business requirements are translated into scalable data solutions.
• Identify opportunities to improve measurement, attribution, and customer insights.
• Develop automated and manual QA processes for digital data collection.
• Create validation frameworks for SDK implementations, event collection, and XDM mapping.
• Establish data quality monitoring and issue resolution processes.
• Ensure data governance standards and privacy requirements are adhered to throughout the data lifecycle.
• Serve as the escalation point for critical data collection and reporting issues.
• Lead strategic relationships with Adobe consultants, implementation partners, and technical vendors.
• Provide technical leadership and mentorship to internal analysts, tagging specialists, and developers.
• Work closely with Product, Engineering, Analytics, Marketing, and Data teams to prioritize initiatives.
• Influence enterprise roadmap decisions related to customer data, analytics, personalization, and activation.
• Drive continuous improvement and platform innovation across the Adobe ecosystem.

Skills

Adobe Experience Platform

JavaScript

APIs

Agile

Data Architecture

Identity Management

Education

Bachelor's degree in Computer Science, Information Systems, Analytics, Marketing Technology, or related field

Tools

Adobe Data Collection

Web SDK

Mobile SDK

XDM

Identity Services

Job description

Optimum Communications Inc. is seeking an experienced Data Collection & Customer Data Platform Manager to lead the Adobe Experience Platform data collection strategy across web and mobile properties.

You will architect XDM schemas, govern data, and enable CJA, partnering with Engineering, Analytics, Product, and Marketing to accelerate Adobe platform maturity. The role demands hands-on Adobe expertise, scalable data frameworks, and strong collaboration across cross-functional teams to drive