Domain Experience: BFSI / Capital Markets
Job Description
Seeking an experienced Adobe Experience Platform (AEP) Tech Lead to own end-to-end architecture, implementation, and integration of enterprise customer-data and omnichannel experience solutions. Must have strong hands-on expertise in AEP, Web SDK, XDM, Real-Time Customer Profile, AJO, and CJA.
Must-Have Skills
- Adobe Experience Platform (AEP): XDM, data ingestion, identity services, Real-Time Customer Profile, segmentation, governance, sources, and destinations.
- AEP Web SDK: Adobe Tags, Data Streams, Edge Network, event schemas, data layers, identity, consent, and debugging.
- Adobe Journey Optimizer (AJO): Journey orchestration, campaigns, decisioning, offers, and real-time triggers.
- Customer Journey Analytics (CJA): Connections, data views, calculated metrics, attribution, and omnichannel analytics.
- Adobe Experience Cloud: Adobe Analytics, Adobe Target, AEM, and Real-Time CDP.
- Technical Leadership: Architecture ownership, design/code reviews, troubleshooting, governance, and cross-functional team leadership.
Key Responsibilities
- Own AEP architecture and implementation across web, mobile, email, call center, and other customer touchpoints.
- Design XDM schemas, datasets, identities, merge policies, profiles, and audience segmentation.
- Lead AEP Web SDK, Tags, Data Streams, and Edge Network implementations.
- Integrate AEP with AJO, CJA, Adobe Analytics, Adobe Target, and AEM.
- Establish standards for data quality, privacy, consent, governance, testing, and deployment.
- Lead technical reviews, troubleshooting, performance optimization, and partner coordination.
Preferred Skills
- Adobe Assurance and Experience Platform Debugger.
- CI/CD and automated testing for Adobe implementations.
- Enterprise privacy, consent, and data-retention requirements.
- AEP, AJO, CJA, or Real-Time CDP certifications.
- Experience managing system integrators and implementation partners.