Admitting Worker (full-time)

UCSF Health, AG; San Francisco (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

UCSF Health in San Francisco, CA is seeking an Admitting Representative to greet patients, verify identity, perform check-in and registration, and coordinate escort on arrival. You will collect demographics and financial information and enter data quickly and accurately in our hospital systems.

The role emphasizes exceptional customer service, professional conduct, and the ability to multitask in a fast-paced environment, with onsite work in San Francisco and collaboration with a diverse team.

Qualifications

• High School diploma or GED required.
• Experience in healthcare, insurance-related field preferred.
• Ability to communicate clearly and concisely.
• Ability to work onsite in San Francisco.

Responsibilities

• Greet patients and verify identity on arrival.
• Check-in and register patients in the system.
• Coordinate escort and guide patients to appropriate services.
• Collect demographics and financial information; enter data quickly and accurately.
• Handle cash collection and postings as applicable.
• Maintain professionalism and superb customer service at all times.

Skills

Customer service

Multi-tasking

Communication skills

Typing 30 wpm

PC skills

Teamwork

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Job Description

Under the supervision of the Patient Access Services Manager, the Admitting Representative is responsible for greeting, patient identification, check-in, registering patients, and coordinating escort upon arrival for services.The registration process includes gathering demographic, financial information and entering it into the computer system quickly and accurately. Duties include cash collection and posting as appropriate. The Admitting Representative must understand their role and be able to provide superior customer service and maintain a high degree of professionalism. He or she is required to utilize a variety of hospital information systems to communicate with patients and visitors and to effectively respond to inquiries.The Admitting Representative must comply with all guidelines put forth by the Medical Center Policies and Procedures.

Qualifications

• - High School diploma or GED.
• - Prior experience in healthcare, insurance-related or comparable level.
• - Must have demonstrated strong customer service skills.
• - Must be able to multi-task and prioritize.
• - Ability to follow instructions; work quickly and accurately in a fast-paced environment
• - Must have basic PC skills and proficiency in Microsoft Office, typing 30 wpm.
• - Articulate and concise oral communication and the ability to write clearly and concisely.
• - Ability to work collaboratively with a culturally diverse staff and patient/family population.
• - Ability to work independently with minimum supervision.
• - Ability onsite in San Francisco.

Preferences

• - Two (2) years of recent experience in hospital registration and/or admission procedures.
• - Basic knowledge of Medical Terminology.
• - Knowledge of government program regulations, Medi-Cal, Medicare, MIA, CCS, and other third-party payors.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.

EEO Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.