Admitting Representative - onsite

Guidehouse; Ventura (CA); In loco; USD 38.000 - 63.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental & Vision Insurance

401(k) Retirement Plan

Tuition Reimbursement

Descrizione del lavoro

Guidehouse seeks an Admitting Representative to work onsite at Community Memorial Hospital in Ventura, CA. You will perform patient registration, collect demographic and insurance information, and ensure complete registration in the EMR system. Real-time insurance eligibility and benefits verification are required at arrival.

Requirements include a high school diploma and bilingual English/Spanish abilities. Shifts include Day/Evening with rotating weekends and holidays.

Competenze

• High School graduate or equivalent is required.
• Bilingual in English and Spanish preferred.

Mansioni

• Register patients accurately and collect demographic and insurance information.
• Verify insurance eligibility and explain financial requirements to patients.

Conoscenze

Customer service

Bilingual English & Spanish

Formazione

High School diploma or equivalent (GED)

Strumenti

EMR registration systems

Cashiering systems

Descrizione del lavoro

Job Family: Admitting Representative Travel Required: None Clearance Required: None

What You Will Do:

The Admitting Representative is ONSITE at Community Memorial Hospital in Ventura, CA. rovides excellent customer service to all individuals. Perform accurate registration, arrival, and check-in functions upon a patient presenting themselves for service. Collect all necessary patient, demographic, and insurance information/documentation to ensure a patient is completely registered within the patient registration systems. Obtain all necessary patient signatures and information at time of arrival. Escalates any advanced or complex registrations to a more experienced team member. Perform real-time insurance eligibility and benefits verification for all patients. Verifies insurance benefits; explain financial requirements to the patient or patient representative and collects any outstanding patient portion at the point of service. Perform collections and cashiering functions and refer patients to Financial Counseling where appropriate. Ensure that all activities related to hospital collection activities meet department requirements. Works assigned shifts at hospital Emergency Admitting departments; 12-hour shifts, 8-hour shifts, 1st, 2nd and 3rd shift as assigned. Rotating holiday and weekend work. Serve as preceptors/trainers to orientate. Serves as a mentor to new associates and assist in new employee orientation. Performs Inpatient Admission Admitting duties that include determining in and out of network benefits, review of the EMR Inpatient status tracking feature and the attainment of Important Message for Medicare patient signatures. Performs carve outs as it relates to observation admission services, determines in and out of network benefits as it relates to observation stays, review of the EMR Observation status tracking feature and the attainment of patient signatures as they relate to observation patient stays. Consistently exceeds weekly individual goals and standards. Performs other duties as assigned. Shift: Day Shift 12 HOURS ex: 07:00PM- 07:30AM or 7:00AM- 07:30PM with rotating weekends, on call, and holidays.

What You Will Need:

High School graduate or equivalent (GED) 0-2 (zero to two) years of experience working in a hospital, medical, clinical OR customer service environment. Bilingual in English & Spanish

What Would Be Nice To Have:

• One (1) year of hospital Patient Access experience.
• Data Entry experience.
• Familiarity with health plans/insurances.

The annual salary range for this position is $38,000.00-$63,000.00.

What We Offer:

• Medical
• Rx
• Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account
• Dental/Vision & Dependent Care
• Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement
• Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.