Admitting Representative (FT, Variable) Monterey Park Hospital

AHMC Healthcare Inc.; Monterey Park (CA); On-site; USD 44,000 - 56,000; Full time

Job summary

Monterey Park Hospital, part of AHMC Healthcare Inc., seeks an Admitting Representative for the Admitting Department. This full-time role requires handling patient arrivals, entering data into the ADT system, and verifying insurance details across ER, outpatient, and transfers.

The position involves evenings, graveyard, and weekend shifts with variable days off, reporting to the Admitting Director. Strong customer service and bilingual English/Spanish abilities are preferred.

Qualifications

• BLS (AHA) and AB508 certifications must be obtained within 90 days of employment.
• Knowledge of patient registration process.
• Knowledge of HMOs, PPO, Capitation, Medi-Cal, Medicare, Worker's Comp., HIPAA & EMTALA.
• Excellent customer service, above-average collection skills, bilingual English/Spanish preferred.
• High school graduate or equivalent preferred.
• 2 years experience preferred.

Responsibilities

• Greet patients on arrival and register them into the hospital ADT system.
• Verify and validate patient information, including insurance details.
• Deliver information to service units and coordinate with ER, outpatient, and transfers.
• Take PBX rotations as needed.

Skills

Patient registration

Customer service

Bilingual English/Spanish

Insurance knowledge

HIPAA & EMTALA knowledge

Education

High School graduate or equivalent

2 years experience preferred

Job description

Overview

Monterey Park Hospital, a 101-acute care facility located in the San Gabriel Valley of Los Angeles County, is seeking an Admitting Representative for our Admitting Department. This is a full-time, 8-hour variable shift position reporting to the Admitting Director. The variable shift includes evenings, graveyard & weekends. Days off will vary.

Responsibilities

The Admitting Representative is responsible for greeting the patient as they arrive, registering patients into the hospital’s ADT system, verifying and validating all the patient information, including medical insurance, and delivering that information to the different service units. These tasks are performed in a variety of settings such as, ER Department, Outpatient and direct admit transfers. The Admitting Rep will also take PBX rotations as needed.

Qualifications

• BLS (AHA) & AB508 certifications must be obtained within 90 days of employment.
• Knowledge of patient registration process.
• Knowledge of HMO’s, PPO, Capitation, Medi-Cal, Medicare, Worker’s Comp., HIPAA & EMTALA.
• Excellent Customer Service skills are necessary, above-average collection skills and Bilingual English/Spanish language skills preferred.
• High School graduate or equivalent preferred.
• 2 years experience preferred.