Admitting Representative, Bed Planner

Saint Francis Health System; Tulsa (OK); On-site; USD 30,000 - 42,000; Part time

Job summary

Saint Francis Health System is seeking an Admitting Representative - Bed Planner to ensure timely and accurate patient bed placement. The role emphasizes excellent customer service with strong organizational skills in a fast-paced hospital setting.

Responsibilities include identifying patients, updating the EMR prior to admissions, managing room assignments, and monitoring capacity. Evening, night, and weekend shifts are preferred where needed.

Qualifications

• Minimum education: HSD or GED; Associate's degree in healthcare preferred.
• 6 months to 1 year experience in customer service preferred.
• Excellent customer service and interpersonal skills; able to organize and prioritize work; detail oriented.

Responsibilities

• Identify patients and coordinate with the Administrative Supervisor to assign beds.
• Prepare and update the electronic medical record before unscheduled admissions.
• Complete information in the EMR for unscheduled admissions and assist with updates.
• Review scheduled procedures to identify upcoming capacity needs.
• Notify personnel of room assignments and changes; escalate or de-escalate cleaning requests.
• Block/unblock rooms in the EMR and maintain capacity indicators on the intranet.

Skills

Customer service

Interpersonal communication

Organizational skills

Education

High School Diploma or GED

Associate's degree preferred

Tools

EMR system

Job description

Yale Campus - Hospital

Part time

JR32797

This position is ECB status – requires a minimum number of worked hours per month as needed by the department; limited benefit offerings.

Variable

Variable days/hours

evenings/nights/weekends preferred

Job Summary: The Admitting Rep - Bed Planner ensures timely and accurate placement of patients. Exemplifies excellent customer service at all times.

Minimum Education: HSD or GED. Associate's Degree in healthcare related field preferred.

Licensure, Registration and/or Certification: None.

Work Experience: 6 months to 1 year experience Customer service experience preferred.

Knowledge, Skills and Abilities: Excellent customer service skills, effective interpersonal and oral communication skills. Employee must possess the ability to organize and prioritize work; must be detail oriented.

Essential Functions and Responsibilities: Accurately identify patients and coordinates with the Administrative Supervisor to assign the most appropriate patient to an available bed. Prepare and update the electronic medical record with the necessary information prior to unscheduled admission. Complete information in the electronic medical record for unscheduled admissions and assist with updates to the patient's medical record within the scope of bed planning activities as assigned by the clinical manager. Review scheduled procedures and identify upcoming capacity needs. Notify appropriate personnel of room assignments and changes to those assignments. Escalate/de-escalate cleaning requests. Block and unblock rooms in the electronic medical record. Maintain up to date capacity color indicators on the intranet.

Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.

Working Relationships: Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Access Center - Yale Campus

Location:

Tulsa, Oklahoma 74136

EOE Protected Veterans/Disability

Saint Francis is a Catholic, not-for-profit Health system based in Tulsa, Oklahoma. We are the largest private employer in Eastern Oklahoma with over 12,000 employees, including 1,000 physicians. The health system is anchored by the 1,112-bed Saint Francis Hospital, the largest hospital in Oklahoma and the 11th largest in the nation. Our system also includes hospitals in south Tulsa, Muskogee and Vinita, as well as 110 Warren Clinic locations from Monkey Island to McAlester, northeastern Oklahoma's only children's hospital, a level IV neonatal intensive care unit, a 168-bed heart hospital, and Tulsa's leading trauma and emergency center.