Supervisor, Administrative - Access Center ECB

Saint Francis Hospital, Inc.; New Haven (CT); On-site; USD 85,000 - 115,000; Full time

Job summary

Saint Francis Hospital, Inc. seeks an experienced Nursing Supervisor to oversee day, evening, night, weekend and holiday shifts, ensuring continuity of care across units.

The role includes directing admissions, discharges and transfers and adjusting staffing using acuity, census and productivity standards. The position requires RN licensure, BLS/ACLS (or PALS) and 2–3 years of supervisory experience; strong skills in Word, Excel, Access, and data analysis are essential for reporting and

Qualifications

• Qualified RN with state licensure; BLS and ACLS (or PALS) required.
• 2-3 years related experience and supervisory experience.

Responsibilities

• Reviews staffing patterns, census and acuity to ensure staffing matches patient needs and productivity standards.
• Responds to emergencies, staff requests, patient/family concerns, and care incidents.
• Obtains medications, supplies and medical records to maintain safe, effective patient care.
• Ensures compliance with nursing/hospital policies; participates in quality initiatives.
• Serves as Incident Commander for disaster situations and drills; coordinates emergency response plans.

Skills

MS Word

MS Excel

MS Access

Interpersonal skills

Written communication

Oral communication

Data analysis

Prioritization

Detail oriented

Education

Nursing diploma/degree

Job description

Job Summary

Supervises and coordinates activities of personnel on day, evening, night, weekend and holiday shifts to maintain continuity of care. Supervises and directs patient admissions, discharges and transfers. Arranges for staffing levels according to patient acuities, census and productivity standards. Assumes administrative responsibility for patient areas as assigned. Identifies, investigates and reports findings on matters which represent performance improvement opportunities.

Minimum Education

Has completed the basic professional curricula of a school of nursing as approved and verified by a state board of nursing, and holds or is entitled to hold a diploma or degree therefrom.

Licensure, Registration and/or Certification

Valid multi-state or State of Oklahoma Registered Nurse License. BLS and ACLS (or PALS) required.

Work Experience

2 -3 years related experience and supervisory experience.

Knowledge, Skills and Abilities

Working knowledge of Microsoft Word, Excel and Access as might be used in the preparation of correspondence and reports. Effective interpersonal, written and oral communication skills. Ability to integrate the analysis of data to discover facts or develop knowledge, concepts or interpretations. Ability to organize and prioritize work in an effective and efficient manner. Ability to be detailed oriented as required in the examination of clinical and numerical data.

Essential Functions and Responsibilities

Reviews staffing patterns, census and acuity of patients on assigned units to ensure that staffing is consistent with patient needs and productivity standards; observes and monitors staff/patient ratios and adjusts staff appropriately in response to changing needs. Responds promptly to emergency situations, staff requests for assistance/support/guidance, patient/family complaints, and patient care incidents. Prioritizes effectively to investigate, document and/or report and resolve such matters as appropriate. Obtains medications, supplies and medical records as needed to maintain safe, effective and efficient care to patients. Responds appropriately to emergency situations and/or coordinates emergency surgery by initiating calls to operating teams and providing necessary supplies as needed. Utilizes and notifies on-call resources as appropriate. Ensures compliance with nursing/hospital system policies and procedures. Monitors and ensures compliance with infection control, patient safety, and general safety guidelines. Participates in nursing quality program through participation in auditing processes and through demonstrated support of nursing quality initiatives. Demonstrates support of health system mission, vision, and values in performance of job duties. Meets system, hospital and department-specific competencies annually. Supports system, hospital and department goals by attending department meetings, in‑services and other educational offerings. Practices self‑direction by assuming responsibility and accountability for professional growth. Serves as a role model. Communicates effectively to promote positive relations between nursing staff and nursing management team. Ensures coordination of patient care activities; promotes interdepartmental relations through communication and collaboration. Serves as Incident Commander for disaster situations and drills. Demonstrates effective implementation of emergency response plans as appropriate.

Decision Making

Ability to carry out non‑routine procedures under constantly changing conditions, in conformance with general instructions from supervisor.

Working Relationship

Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Has input on performance evaluations but does not prepare or give. Works directly with patients and/or customers. Works with internal/external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above.

Special Job Dimensions

None.

Supplemental Information

This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Patient Care Services Administration – Yale Campus Location

Tulsa, Oklahoma 74136 Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.

EOE Protected Veterans/Disability

Saint Francis is a Catholic, not-for-profit Health system based in Tulsa, Oklahoma. We are the largest private employer in Eastern Oklahoma with over 12,000 employees, including 1,000 physicians. The health system is anchored by the 1,112‑bed Saint Francis Hospital, the largest hospital in Oklahoma and the 11th largest in the nation. Our system also includes hospitals in south Tulsa, Muskogee and Vinita, as well as 110 Warren Clinic locations from Monkey Island to McAlester, northeastern Oklahoma's only children's hospital, a level IV neonatal intensive care unit, a 168‑bed heart hospital, and Tulsa's leading trauma and emergency center.