ADMITTING CLERK (FT- PM)

American Advanced Management, Inc; Stockton (CA); On-site; USD 31,684 - 35,927; Full time

Job summary

American Advanced Management, Inc. in Stockton, CA is seeking a Registration Clerk to facilitate admissions for inpatients and outpatients. The role ensures accurate patient information is captured and patients understand hospital policies and procedures.

This is a union, full-time position with a 2:45PM–11:15PM night shift. The ideal candidate will have a high school diploma, 5+ years in a clerical hospital setting, strong communication, and data-entry skills.

Qualifications

• Strong verbal and written communication skills in a hospital clerical setting.
• Typing speed of 35 words per minute or higher.
• Basic computer knowledge and data entry proficiency.
• Familiarity with medical terminology preferred.

Responsibilities

• Accepts reservations for admissions and completes registration forms timely and accurately.
• Explains policies regarding deposits, insurance benefits, parking, and visitation; collects payments when appropriate.
• Provides information on Patients' Rights, Advanced Directives and HIPAA.
• Arranges safekeeping and return of patient's valuables.
• Prepares patient identification band and obtains signatures; escorts patients where needed.
• Communicates with patients and families in a professional, tactful manner.

Skills

Communication skills

Typing 35 wpm

Computer literacy

Medical terminology

Education

High school diploma

Office Skills program

Tools

Copy machine

Fax machine

Scanner

Printer

Computer

Job description

Job Details

Job Location: Stockton, CA 95203

Position Type: Full Time

Salary Range: $23.00 - $26.08 Hourly

Job Shift: Night

POSITION SUMMARY:

Responsibilities include but are not limited to arranges for the efficient and orderly pre-admission and/or admission of Inpatients and Outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. Must be able to perform jobs in all patient care and operational areas subject to reasonable accommodations. This is a union position.

ESSENTIAL JOB FUNCTIONS:

1. Accepts reservations for scheduled, direct, and emergency admissions and completes registration forms timely, efficiently and accurately.
2. Explains hospital policies regarding deposits, insurance benefits, parking, personal items, and visitation. Collects monies for deposits to meet deductibles, co-insurance and/or co-pay when appropriate
3. Provides information regarding Patients' Rights, Advanced Directives and HIPAA.
4. Arranges for the safekeeping and return of patient's valuables.
5. Prepares patient identification band, provides information regarding compliance mandates and obtains necessary signatures and arranges for escort of patients to applicable unit.
6. Recognizes and adjusts communication approach based on age of patient and/or family members.
7. Demonstrates competency in the use of department equipment, i.e., copy machine, facsimile machine, computer, scanner and various printers.
8. Keeps the Director and/or Supervisor apprised of unresolved situations and unusual occurrences.
9. Demonstrates the ability to communicate with the public in a professional manner. Demonstrates the ability to be prompt, efficient, and capable of working in a fast-paced atmosphere without compromising accuracy of work. Must be able to handle difficult situations with tact.
10. Demonstrates the ability to decipher basic insurance coverages and communicate closely with insurance verifier regarding any unusual situations.
11. Enhances professional growth and development through participation in educational programs, in-services meetings and workshops. Attends all mandatory in-services. Regularly attends staff meetings. Completes mandatory department specific training requirements.

Details:

FTE: 1.0 (8-HR Shifts) - PM (2:45PM-11:15PM)

Holiday Schedule:

B

Qualifications

Education:

High school graduate or equivalent preferred. Completion of Office Skill educational program preferred.

Experience:

• 5 years’ experience in a clerical hospital setting preferred.
• Good oral and written communication skills.
• Accurately typing at least 35 words per minute preferred.
• Minimum of one (1) year computer knowledge.
• Medical terminology preferred.

Licenses/Certificates:

None