ADMITTING CLERK (FT - DAYS)

American Advanced Management, Inc; Stockton (CA); On-site; USD 28,929 - 38,572; Full time

Job summary

American Advanced Management, Inc. seeks a Full Time Admissions Clerk in Stockton, CA to manage pre-admission and admission processes, collect patient information, and explain policies to patients and families in a fast-paced hospital setting.

The role requires strong communication, accurate data entry (min 35 wpm), computer literacy, and knowledge of medical terminology; prior hospital clerical experience is preferred. This is a union position.

Qualifications

• 5 years of clerical hospital experience preferred.
• Excellent verbal and written communication skills.
• Typing speed of at least 35 wpm preferred.
• Knowledge of medical terminology is preferred.

Responsibilities

• Accept admissions reservations and complete forms accurately and promptly.
• Explain deposits, insurance benefits, parking, and items; collect payments when needed.
• Provide patient rights, HIPAA information, and advance directives details.
• Assist with patient valuables safekeeping and escort to units when required.
• Prepare ID bands and ensure signatures; communicate with insurance verifiers as needed.
• Maintain professional communication and adapt approach by patient age.
• Operate office equipment and participate in mandatory trainings.

Skills

Communication skills

Typing speed 35 wpm

Computer literacy

Medical terminology

Education

High school diploma or equivalent

Office skills training

Job description

Job Details

Job Location: Stockton, CA 95203
Position Type: Full Time
Salary Range: $23.00 - $26.08 Hourly
Job Shift: Day

Position Summary

Responsibilities include but are not limited to arranging for the efficient and orderly pre‑admission and/or admission of inpatients and outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. Must be able to perform tasks in all patient care and operational areas subject to reasonable accommodations. This is a union position.

ESSENTIAL JOB FUNCTIONS

1. Accepts reservations for scheduled, direct, and emergency admissions and completes registration forms timely, efficiently and accurately.
2. Explains hospital policies regarding deposits, insurance benefits, parking, personal items, and visitation. Collects monies for deposits to meet deductibles, co‑insurance and/or co‑pay when appropriate.
3. Provides information regarding Patients' Rights, Advanced Directives and HIPAA.
4. Arranges for the safekeeping and return of patient’s valuables.
5. Prepares patient identification band, provides information regarding compliance mandates and obtains necessary signatures and arranges for escort of patients to applicable unit.
6. Recognizes and adjusts communication approach based on age of patient and/or family members.
7. Demonstrates competency in the use of department equipment, i.e., copy machine, facsimile machine, computer, scanner and various printers.
8. Keeps the Director and/or Supervisor apprised of unresolved situations and unusual occurrences.
9. Demonstrates the ability to communicate with the public in a professional manner. Demonstrates the ability to be prompt, efficient, and capable of working in a fast‑paced atmosphere without compromising accuracy of work. Must be able to handle difficult situations with tact.
10. Demonstrates the ability to decipher basic insurance coverages and communicate closely with insurance verifier regarding any unusual situations.
11. Enhances professional growth and development through participation in educational programs, in‑services meetings and workshops. Attends all mandatory in‑services. Regularly attends staff meetings. Completes mandatory department‑specific training requirements.

Details: FTE: 1.0 (8‑HR Shifts) - AM (06:45 AM - 15:15 PM)
Holiday Schedule: B

Qualifications

Education: High school graduate or equivalent preferred. Completion of Office Skill educational program preferred.

Experience

• 5 years’ experience in a clerical hospital setting preferred.
• Good oral and written communication skills.
• Accurately typing at least 35 words per minute preferred.
• Minimum of one (1) year computer knowledge.
• Medical terminology preferred.

Licenses/Certificates

None