Admitting Clerk Arcata, CA

TimeTrex Software Inc.; Arcata, Northern (CA, KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription insurance

Life/AD&D insurance

Vacation pay

Sick Leave pay

401(k) plans

Employee Assistance Program

Flexible Spending Account

Employee discounts

Job summary

Mad River Community Hospital in Arcata, California seeks an Admitting Clerk/Switchboard Operator to greet patients, register for procedures and admissions, and manage incoming calls. The role requires comfort with hospital systems and data entry, strong communication skills, and reliability in a fast-paced setting.

The on-site position supports the hospital’s reception function and patient flow across departments, with attention to accuracy, professionalism, and teamwork in a dynamic healthcare

Qualifications

• Ability to interact with the public in a professional manner
• One year of related experience in healthcare preferred
• Good verbal and written communication skills
• Experience working with a computer database desirable
• Visual acuity to read documentation and tools relevant to the department
• Auditory acuity to hear verbal communications and alarms
• BLS certification within three months of hire
• Maturity and emotional stability to handle fast-paced, changing conditions and interactions

Responsibilities

• Greet and register patients for procedures and admissions
• Answer all incoming calls and route telephone traffic
• Serve as hospital receptionist and maintain front-desk operations
• Support patient flow and coordination across departments

Skills

Public interaction

Professional demeanor

Verbal communication

Written communication

Computer data entry

Medical terminology

Attention to detail

Maturity under pressure

Job description

The Admitting Clerk/Switchboard Operator assists in the operation of the hospital by greeting and registering patients for procedures and admissions. Representatives should have a strong working knowledge of hospital systems, computers and data entry. The Switchboard Operator answers all incoming calls, routes telephone traffic, and serves as the hospital receptionist.

QUALIFICATIONS

• 1. Ability to interact with the public, relate well to others, and maintain a positive and professional demeanor
• 2. One year of related experience in the healthcare industry preferred
• 3. Good verbal and written communication skills
• 4. Experience working in a computer database desirable
• 5. Visual acuity to read documentation tools, manuals, and other material relevant to the department
• 6. Auditory acuity to hear verbal communications and instrument alarms
• 7. BLS certification within three months of hire
• 8. Maturity and emotional stability; ability to handle fast-paced physical activity, rapidly changing conditions, emotional demands, demands of maintaining effective working relations with peers, managers, patients and others.

BENEFITS

• Medical insurance
• Dental insurance
• Vision insurance
• Prescription insurance
• Life/AD&D insurance
• Vacation pay
• Sick Leave pay
• 401(k) plans
• Employee Assistance Program
• Flexible Spending Account
• Employee discounts

Employment with MRCH is contingent upon passing a post-offer, pre-employment background check and drug screen.

Mad River Community Hospital: A Unique Acute Care Facility

Mad River Community Hospital is locally owned, independently operated, and committed to providing the best care for our patients. We believe in Work-Life integration for all individuals, and we are dedicated to the community we serve.

In addition to acute care and surgical services, the hospital provides emergency services. The hospital operates several outpatient clinics, including surgery, orthopedic, occupational health, pain management, wound care, behavioral health, three primary care clinics, and two physical therapy/sports rehabilitation clinics in Arcata and Willow Creek. There is a 2-acre on-site farm that provides our cafeteria with produce for serving patients and staff.

Equal Opportunity Employer

Mad River Community Hospital provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability or genetics. In addition to federal law requirements, Mad River Community Hospital complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.