Patient Account Registrar

Shasta Regional Medical Center; Redding (CA); On-site; USD 31,891 - 44,152; Full time

Benefits offered by this job

Paid time off

401(k) retirement plan

Medical, dental, and vision coverage

Tuition reimbursement

Job summary

A regional medical center in California seeks a Patient Account Registrar responsible for patient intake and insurance verification. Ideal candidates will have hospital experience and strong communication skills. The role offers competitive compensation ranging from $23.15 to $32.05 per hour and requires a high school diploma or equivalent. Join a team dedicated to quality service in a supportive environment that values employee growth.

Qualifications

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Interview patients to obtain demographics and secure insurance information.
• Work closely with admitting department functions.
• Maintain proficiency in medical terminology.

Skills

Effective written and verbal communication skills

Analytical and problem-solving skills

Customer Services experience

Ability to multi-task and prioritize

Education

High School Graduate or GED Equivalent

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Shasta Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Shasta Regional Medical Center is a 226-bed acute care facility serving Northern California. The hospital offers a comprehensive range of services. It is recognized by Watson Health as one of the nation’s 50 Top Cardiovascular Hospitals and holds an ‘A’ Grade from Leapfrog Group. The hospital is Joint Commission Certified for Stroke, Hip/Knee and Diabetes and is a Five Star recipient for treatment of heart failure, respiratory failure, and is named among the top 5% in the nation for patient safety.

Responsibilities

The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

Education and Work Experience

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem‑solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required.

Pay Transparency

Shasta Regional Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401(k) retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full‑time or part‑time. The current compensation range for this role is $23.15 to $32.05. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf