Admitting Clerk

Community Health Systems; La Follette (TN); On-site; USD 30,000 - 40,000; Part time

Job summary

Community Health Systems is looking for an Admitting Clerk to facilitate the efficient admission and registration of patients in La Follette, Tennessee. The selected candidate will ensure accuracy in documentation, manage insurance verification, and provide exceptional customer service.

This part-time evening role requires strong interpersonal skills, proficiency in electronic systems, and a focus on patient safety and compliance with regulatory standards. Ideal candidates will have prior customer service experience, with a preference for those with a background in healthcare.

Qualifications

• 0-2 years of admissions, customer service, and/or public relations experience required.
• 1-2 years of experience in a healthcare setting preferred.

Responsibilities

• Registers patients efficiently and accurately.
• Verifies insurance coverage and ensures accurate billing.
• Reviews and explains legal and financial documents to patients.
• Counsels self-pay patients on costs and payment options.
• Secures and logs patient valuables upon admission.
• Maintains effective communication during emergency codes.

Skills

Interpersonal and communication skills

Proficiency in electronic registration systems

Knowledge of insurance verification

Attention to detail

Multitasking abilities

Education

High School Graduate

Job description

Job Summary

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.

Job Info

• Job Identification 155845
• Job Category Administrative Support
• Posting Date 06/19/2026, 11:37 AM
• Degree Level High School Graduate
• Job Schedule Part time
• Job Shift Evening