Admissions Visit Coordinator

Kent State University; Kent (OH); On-site; USD 42,000 - 47,000; Full time

Job summary

Kent State University is seeking an Admissions Visit Coordinator at the Kent Campus in Kent, OH to represent the university to prospective students and families. You will help develop on-campus, off-campus, and virtual recruitment programs and manage tour guides and guest check-in at the Tour Center.

Qualifications include a bachelor’s degree with two years of related experience; strong verbal and written communications, and proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree and two years related experience.
• Knowledge of FERPA and university recruiting practices.
• Strong verbal, written, and interpersonal communications; public speaking.
• Proficient with personal computer applications, including Microsoft Office Suite.

Responsibilities

• Assist in development and implementation of recruitment programs and events on-campus, off-campus, and online.
• Represent the University to prospective students, families, counselors, alumni, and staff; disseminate information.
• Provide admissions information sessions at the Kent State Tour Center and manage guest check-in and tour guides.
• Travel regionally and/or nationally for recruitment events as needed.
• Serve as Counselor on duty handling inquiries from prospective students and counselors.
• May supervise staff or students on project-based work.

Skills

Public speaking

Microsoft Office

Interpersonal communication

Verbal communication

Education

Bachelor's degree

Tools

Slate CRM

Job description

Job Title:

Admissions Visit Coordinator

Physical Location:

Kent Campus - Kent, OH

Salary:

$42,357 - $46,926

Basic Function:

Responsible for representing Kent State University to prospective students, their families, and school/community contacts. This position assists in the development of on-campus, off-campus, and virtual programs and activities designed to meet the needs of prospective students, families, guidance counselors, and campus partners. Reports to Associate Director of Admissions or designated administrator.

Examples of Duties:

Duties/essential functions may include, but not be limited to, the following:

Assist in the development and implementation of on-campus, off-campus, and online recruitment programs and events for undergraduate and/or graduate students.

Represent the University to various internal and external constituents (e.g. prospective students, parents, guidance counselors, alumni, faculty, staff, administrative personnel); disseminate information regarding the University.

Provide admissions information sessions at the Kent State Tour Center to support guest check in and tour guide management.

Perform work on various special projects and assignments, including, but not limited to, admission publications, customer relationship management (CRM) software, communications, reporting, functions of application processing, and admission file review.

Travel for recruitment and related events as needed.

Serve as the Counselor on duty on a rotating basis responsible for taking and following up on incoming calls from prospective students, parents, and college counselors.

May supervise students and/or provide functional guidance of Admissions Counselors, support staff or other employees who work on a project or assignment on a temporary or intermittent basis.

Perform related duties as assigned.

Additional Examples of Duties – if applicable:

Not applicable.

Minimum Qualifications:

Bachelor’s degree and two years related experience.

License/Certification:

Not applicable.

Knowledge Of:

Standard university recruiting and admissions practices
Sales and/or territory management techniques
Family Educational Rights and Privacy Act (FERPA)

Skill In:

Verbal, written, and interpersonal communications; public speaking*
Personal computer applications, including Microsoft Office Suite

Ability To:

Work in a collaborative and effective manner with students, alumni, diverse families, administrators, and faculty
Work and communicate effectively with individuals from diverse backgrounds and cultures
Manage a complicated daily, weekly, and monthly schedule with recurring important professional commitments on and off-campus
Travel regionally and/or nationally *
Work nontraditional hours, including evenings and weekends *

Preferred Qualifications – if applicable:

Experience in student recruitment, education advocacy, or college counseling

Detail-oriented with strong oral and written communication skills

Experience within an institution of higher education

Knowledge of university-specific CRM systems; preferably Slate

Assessments:

Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements:

None.

Working Schedule:

Monday - Friday 8am - 5pm, evenings and weekends when needed

Additional Information:

Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.

Must pass a security check.

Disclaimer:

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.

Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit www.kent.edu/smoke-free.