Admissions Technology Manager

Savannah State University; Savannah (GA); In loco; USD 60.000 - 70.000; Tempo pieno

Descrizione del lavoro

Savannah State University is seeking an Admissions Technology Manager in Savannah, GA, to oversee admissions technology, data systems, and workflows. The role involves maintaining Slate, CRM Recruit, and Banner, plus developing rules, reports, and configurations to align with enrollment objectives.

The position may require occasional evenings and weekends. A Bachelor's degree and 1–3 years with admissions software or SIS in higher education are needed. No visa sponsorship is offered.

Competenze

• Bachelor's degree is required.
• 1-3 years of experience with admissions software or SIS in higher/secondary education.
• Experience with Slate, CRM Recruit, Banner or similar systems.
• Proficiency in Microsoft Office and Canva.
• Excellent organizational, analytical, communication, and problem-solving skills.
• Occasional evenings/weekends work may be needed.

Mansioni

• Troubleshoots issues within admissions systems and communicates solutions to users promptly.
• Reviews, validates, and maintains admissions data in Slate, CRM Recruit, Banner, and related systems.
• Creates, tests, and maintains Slate rules, workflows, queries, reports, forms, and configurations.
• Assists with optimization and configuration of admissions software platforms.
• Diagnoses and resolves software, data, integration, and access issues.
• Interfaces with IT services and external partners to resolve system issues.
• Performs and coordinates admissions system maintenance and improvements.
• Monitors data quality and helps staff correct inaccuracies.
• Develops reports to support recruitment, processing, enrollment, and yield.
• Provides training and technical support to Admissions staff.
• Updates admissions-related webpages and digital content as needed.
• Delivers high-level customer service to internal teams, campus partners, students, and families.
• Supports leadership with technology, data reporting, and process improvements.
• Works proactively, independently, and in a solution-focused manner.

Conoscenze

Microsoft Office

Canva

Analytical skills

Communication skills

Problem-solving

Organizational skills

Formazione

Bachelor's degree

Strumenti

Slate

CRM Recruit

Banner

Descrizione del lavoro

Job Title: Admissions Technology Manager

Location: Savannah State Recruiting Loc

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 304173

About Us

Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the city of Savannah. The university's students select majors from five colleges:

• Business Administration
• Education
• Engineering and Computing
• Media, Arts, and Communication
• Science and Humanities

The campus is by far the most picturesque in the state of Georgia. The moss-laden sweeping oak trees, expansive marsh and historic architecture create a resplendent yet tranquil atmosphere. Beneath the beauty and splendor is a vibrant residential campus bursting at the seams with the vim and vigor of quality collegiate life: relevant academic majors, engaging lectures, cutting-edge research, quality student-faculty engagement and a nurturing environment.

Job Summary

Reporting to the Director of Admissions, the Admissions Technology Manager supports the Office of Admissions by managing, optimizing, and troubleshooting admissions technology and data systems. The position reviews and maintains data within CRM, Banner, and Slate; develops rules, workflows, reports, and system configurations; collaborates with technical and non-technical stakeholders; and helps ensure admissions platforms are accurate, efficient, secure, and aligned with enrollment and business needs. This position may be required to work occasional evenings and weekends.

NOTE: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required eligibility verification form upon hire. This position does not offer sponsorship for employment visas.

Responsibilities

• Troubleshoots issues within admissions systems and communicates solutions to users in a timely manner.
• Reviews, validates, and maintains admissions data within Slate, CRM Recruit, Banner, and related systems.
• Creates, tests, and maintains Slate rules, workflows, queries, reports, forms, and other configurations to support admissions operations.
• Assists with optimization and configuration of admissions software platforms to meet the needs of the Office of Admissions.
• Diagnoses and resolves admissions software, data, integration, and user-access issues.
• Interfaces with University IT services and external technology partners on behalf of Admissions to resolve system issues.
• Performs and coordinates admissions system maintenance and production improvements, including approved patches and updates.
• Monitors data quality and works with staff to correct inaccurate or incomplete information within admissions systems.
• Collaborates with technical and non-technical stakeholders to develop and maintain efficient admissions technology solutions.
• Develops and updates reports to support recruitment, application processing, enrollment, and yield strategies.
• Provides training, documentation, and technical support to Admissions staff on systems and business processes.
• Submits and coordinates updates to admissions-related webpages and digital content as needed.
• Provides a high level of customer service to internal team members, campus partners, students, and prospective families.
• Supports the Admissions Leadership team with technology, data reporting, and process-improvement initiatives.
• Demonstrates the ability to work proactively, independently, and in a solution-focused manner.
• Performs other job‑related duties as assigned.

Required Qualifications

• Bachelor's degree required.
• Minimum of 1‑3 years of experience working with admissions software and/or student information systems within a higher education or secondary education environment.
• Experience working with students in a college, university, or secondary education setting.
• Demonstrated experience with admissions technology platforms such as Slate, CRM Recruit, Banner, or comparable CRM/student information systems.
• Proficiency in Microsoft Office and Canva.
• Excellent organizational, analytical, communication, and problem‑solving skills.
• Must be able to work occasional evenings and/or weekends as needed.

Preferred Qualifications

• Experience with CRM systems; Slate experience strongly preferred.
• Experience creating Slate rules, workflows, queries, reports, and forms.
• Experience with Banner or a comparable student information system.
• Experience supporting admissions or enrollment management technology and business processes.

Proposed Salary

Salary Range $60,000.00 - $70.000.00 annually

Knowledge, Skills, & Abilities

• Excellent data management and software navigation skills.
• Ability to maintain accurate