Admissions Team Lead - Elevate Guest Experience

Worlds of Fun; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Training

Uniforms provided

Park admission for employee

Friends & family free tickets

Discounts: 30% food, 20% merchandise

Employee events and ride nights

Job summary

Worlds of Fun in Kansas City, MO is looking for a Team Lead - Admissions to guide the admissions team and ensure outstanding guest experiences. You will greet guests, provide information, and support guests with disabilities or special needs while maintaining park policies and procedures.

You’ll lead a friendly, outgoing team, engage guests to deliver memorable visits, and help manage lost and found items as part of daily operations at the park entrance.

Qualifications

• Customer service mindset with guest-facing experience.
• Ability to lead a department and mentor teammates.
• Strong communication and interpersonal skills.
• Ability to interact with guests from diverse backgrounds.
• Availability to work Weekdays, weekends, evenings, and holidays.

Responsibilities

• Make guests happy by delivering amazing experiences and creating lifelong memories.
• Interact with guests of all ages and backgrounds to assist and inform them.
• Gain skills and experience that will benefit your future in guest services and attractions.

Skills

Customer service

Leadership

Communication

Teamwork

Multicultural interaction

Job description

Worlds of Fun in Kansas City, MO is looking for a Team Lead - Admissions to guide the admissions team and ensure outstanding guest experiences. You will greet guests, provide information, and support guests with disabilities or special needs while maintaining park policies and procedures.

You’ll lead a friendly, outgoing team, engage guests to deliver memorable visits, and help manage lost and found items as part of daily operations at the park entrance.