Admissions Staff

High Point & Affiliated Organizations; New Bedford (MA); On-site; USD 35,000 - 52,000; Full time

Job summary

High Point & Affiliated Organizations seeks an Admissions Staff member to handle inquiries, verify eligibility and benefits, and schedule admissions according to policy. The role requires proactivity in data entry, coordination with insurance carriers, and maintaining orderly operations within the admissions department.

The candidate should demonstrate strong computer/office skills, excellent communication, and the ability to work with patients in a fast-paced setting while adhering to

Qualifications

• Proficiency with computers, Microsoft Word, email, typing, and other basic office technology.
• Must present as courteous and professional at all times.
• Excellent communication skills, including the ability to organize ideas clearly.

Responsibilities

• Respond to admissions inquiries and enter data in systems.
• Verify eligibility and benefits with insurance carriers.
• Obtain approvals for admission from appropriate staff.
• Schedule admissions according to HPHAO policy/procedures.
• Maintain bed management and assist with referrals when needed.
• Support staff and patients in emergencies and uphold HIPAA/compliance.

Skills

Computer skills

Microsoft Word

Email

Typing

Telephone etiquette

Communication skills

Education

High school diploma or GED

Tools

EMR systems

Job description

Admissions Staff Duties & Responsibilities Respond to requests relative

to admissions inquires Enters all fields as available in the

preadmission screen and intake assessment Verifies eligibility and

benefits with appropriate insurance carrier(s) Obtain faxes in according

with HPHAO policy prior to admission Obtain approval for admission from

appropriate staff member (if applicable) Schedule approved admissions

according to HPHAO policy/procedures Scan all necessary paperwork and

distribute accordingly Schedules patient in bed management and monitors

bed management for vacant beds Make appropriate referrals to other

agencies, when necessary Assist staff/patients in event of emergency

Remain informed of current information concerning HPHAO

polices/procedures Notifies supervisor of any significant event and/or

information which concerns the admissions department Maintain clean and

orderly work environment Assists in orientation of new employees Ability

to respond to TTY Completes preadmission screening and schedules clients

admission (if appropriate) Consults with Admissions Director/Admissions

Manager/Nurse Manager/Site Director, and/ or designees with regards to

concerns with case consults/referrals for admissions that require

further collaboration regarding potential admissions Utilize standard

precautions at all times Demonstrates behaviors that recognize the

rights of patients/clients as defined by the patient?s right Attend all

departmental/organizational meetings as directed by Supervisor Attend

mandatory training Other duties as assigned by Supervisor(s) Admissions

Staff Requirements Proficiency with computers, Microsoft Word, email,

typing, and other basic office technology Must present as courteous and

professional at all times Possess good telephone manner Demonstrates

flexibility and ability to perform multiple tasks Must have excellent

communication skills, including the ability to organize ideas in logical

and clear fashion Knowledge of basic computer skills and software

programs including the ability to learn, use and train HPAHO\\`s

electronic medical records Must have the ability to work with others in

cooperative and collaborative manner An understanding of the

relationship between substance use and mental health issues and/or

self-help programs An understanding of boundaries and ethics Comply with

Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol Abuse

Policy and HIPAA Regulations TB screening Certification in the HPHAO

Approved De-escalation Program Admissions Staff Qualifications Minimum

of a high school diploma or equivalent GED Candidates must have strong

Computer Skills Experience With Insurance Verification, Mental Health

and substance use disorders a plus Experience in substance use and/or

Mental Health Services Preferred Experience Working With

patients/clients preferred