Admissions Coordinator

Rocky Point Care Center -; Lakeport (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Rockypointcarecenter is seeking an Admissions Coordinator to manage the intake process for residents and families, coordinating tours and gathering required documentation in a compliant manner.

The role requires at least a high school diploma, strong organizational and communication abilities, and proficiency with Microsoft Office. You will collaborate with multiple departments to ensure accurate paperwork and a seamless transition for new admissions.

Qualifications

• Bachelor's level not required; High School Diploma with administrative exposure preferred.
• Strong analytical and problem-solving abilities; capable of multitasking.
• Ability to read, write, and follow directions clearly for documentation.
• Proficiency with Microsoft Office for documentation and reporting.
• Knowledge of HIPAA and healthcare regulatory considerations is desirable.

Responsibilities

• Coordinate admissions interviews with residents and families and collect required information and signatures.
• Maintain knowledge of facility rates, procedures, privileges, and communicate with residents and families.
• Understand facility processes affecting residents and coordinate with departments for a smooth admissions flow.
• Prepare and update intake paperwork and ensure regulatory compliance.
• Develop inter-department relationships to support admissions and process improvements.
• Contribute to ongoing process improvements and participate in trainings and audits.

Skills

Analytical thinking

Problem solving

Multi-tasking

Reading/Writing

Education

High School Diploma

Tools

Microsoft Office

Job description

GENERAL PURPOSE

Responsible for coordinating the admissions process for all residents/patients, including but not limited to building and maintaining relationships with residents and their families, assisting with facility tours, and compiling and completing admissions paperwork.

ESSENTIAL JOB FUNCTIONS

• Assist in interviewing residents and their families to obtain required information and ensure all required documentation, including signatures, are obtained.
• Maintain a working knowledge of the facility rates, procedures, privileges, restrictions, etc. and communicate as directed with residents and their families as appropriate.
• Demonstrate a thorough knowledge of the facility and any processes or procedures that impact residents.
• Work with departmental peers to ensure a smooth and efficient admissions process.
• Coordinate and prepare all required paperwork, ensuring that it is always up to date with the latest guidance and regulations.
• Develop and maintain effective inter-departmental relationships.
• Coordinate new and/or returning resident intake paperwork and ensure that necessary paperwork is sent to the appropriate department.
• Make recommendations to the Admissions Director to help develop internal processes to provide incoming residents with a seamless transition.
• Assist in coordination for admissions related events.
• Maintain a thorough knowledge of all local, state, and federal regulations as well as working knowledge of Medicare/Medicaid regulations governing admissions and discharge requirements of health care facilities.
• Provide recommendations and perspective for departmental employment actions, including but not limited to hiring, performance management, promotions, etc.
• Communicate feedback and comments from residents and their families to the Admissions Director as appropriate.
• Attend and participate in in-service trainings including annual OSHA and CDC in-service training programs.
• Participate in continuous improvement activities.
• Other duties as assigned.

QUALIFICATIONS

• High School Diploma or its equivalent is required.
• 1 year of administrative experience highly preferred.
• Working knowledge of Microsoft Office required.
• Maintain a demonstratable knowledge of applicable local, state, and federal regulations that could impact the department including HIPAA, Medicare, Medicaid, etc.
• Ability to work well in both a team-based environment and an independent manner.
• Must have the ability to read, write and follow oral and written directions at a level necessary to accomplish this job.
• Strong analytical, problem-solving skills and multi-tasking skills required.
• Must be capable of performing the essential job functions of this job, with or without reasonable accommodation.
• Related administrative experience at a level necessary to accomplish the job.
• Must meet all local health regulations and pass post-employment physical exam, if required. This requirement also includes drug screening, criminal background investigation, and reference inquiry.

Physical and Sensory requirements (with or without the aid of mechanical devices): Walking, reaching, bending, lifting, grasping, fine-hand coordination, pushing and pulling; ability to communicate with residents; ability to distinguish smells and temperatures; ability to read and write; and ability to remain calm under emergency situations and while dealing with multiple tasks.