Admissions Assistant

SULLIva Post AcuteNSNF in; Spokane Valley (WA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) plan with employer match

Paid time off and holidays

7 paid Holidays per year

Job summary

Sullivan Park Care Center in Spokane Valley, WA is seeking an Admissions Assistant to help ensure a smooth transition for new residents and families. You will support the Admissions Coordinator and collaborate with nursing, social services, and administrative teams to facilitate timely admissions.

Responsibilities include managing inquiries, scheduling admissions, verifying insurance, and maintaining compliant records.

Qualifications

• Experience in admissions, healthcare, or long-term care preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Strong communication and customer service skills with attention to detail.
• Proficiency with Microsoft Office and EHR systems.
• Ability to handle confidential information with professionalism.

Responsibilities

• Serve as first contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments.
• Maintain accurate records in line with regulations.
• Assist with insurance verifications and financial eligibility.
• Provide facility tours and information to families.
• Collaborate with nursing, social services, and administrative staff for smooth admissions.
• Prepare and distribute admission packets and documents.
• Follow up with hospitals and case managers to ensure timely information transfer.
• Support marketing and outreach efforts as needed.

Skills

Communication

Customer service

Organizational skills

Confidentiality

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

The Admissions Assistant plays a vital role in ensuring a smooth and welcoming transition for new residents and their families. This position supports the Admissions Coordinator and collaborates with interdisciplinary teams to facilitate efficient and empathetic admissions processes.

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Supervisory Requirements

No supervisory requirements.

Qualification

Education and/or Experience

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Physical Demands

• Frequent sitting, standing, and walking
• Occasional lifting up to 25 lbs
• Regular use of computer and phone
• Ability to focus in a busy environment
• Clear communication and attention to detail required

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.

Summary of Benefits

We are proud to offer our staff low monthly premium payments for employees and dependents will be as follows:

401(k) plan with employer match

Generous paid time off for vacation accruing at 4 hours a month, 48 FT or 40 PT annually recurring sick day hours prorated based on hire date, and 7 paid Holidays each year.

EOE/M/F/VETS/DISABLED - At Sullivan Park Care Center, it is our promise to personally touch lives every day. It is a philosophy of caring based on our core values Excellence, Trust, Accountability, Mutual Respect, and Love, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat one another and how we celebrate what makes us different.

Pay: 25.00-27.00 per hour depending on experience and education.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.