Admissions Specialist

Ventura Services Florida; Baton Rouge (LA); On-site; USD 42,000 - 70,000; Full time

Job summary

Seaside Health System in Louisiana seeks an Admissions Coordinator to coordinate new patient admissions, screen referrals, and support hospital operations. The role involves reviewing referrals for admission criteria, maintaining the admit/discharge board, and ensuring accurate pre-authorizations and charting.

You will develop strong relationships with emergency rooms and referral sources, manage EMTALA and staffing logs, and ensure timely communication with SHS Outreach.

Qualifications

• Experience in admissions and intake for acute care hospitals.
• Current CPR certification is required.
• Knowledge of hospital operations and psychiatry nursing principles.

Responsibilities

• Review new patient referrals for admissions criteria to be approved by Admissions RN.
• Develop relationships with emergency rooms and other referral sources.
• Maintain admit/discharge board and ensure up-to-date physician caseloads.
• Maintain EMTALA log for patient referrals during shifts.
• Ensure accurate insurance verification and precerts.
• Compile new patient charts and automations before chart leaves admissions office.
• Place PMP in medical records under the H&P section.
• Communicate timely with SHS Outreach Specialist.
• Answer admissions phone professionally; assist with walk-in referrals with UR.
• Participate in PI activities; contribute to data collection and improvement.
• Provide ethical customer service and collaborate with team to reach patient care goals.
• Adhere to HR policies; punctuality and attire requirements.
• Perform other duties as assigned by supervisor.

Skills

Hospital operations

EMTALA regulations

Nursing assessment

Admissions coordination

Professional relationship building

Communication skills

Data collection & PI

Customer service

Education

Experience in admissions

CPR certification

Behavioral health exposure preferred

Job description

Job Scope: Supports and implements the mission, vision, and core values of Seaside Health System. Responsible for the coordination of new patient admissions to Seaside Health System. Through strong professional relationships with emergency rooms and other sources across the state of Louisiana, the Admissions Coordinator is responsible for reviewing new patient admissions for criteria prior to acceptance. The Admissions Specialist must have a working knowledge of hospital operations, specifically including, but not limited to, equal physician assignments, SHS exclusionary criteria, EMTALA regulations, and nursing assessment delegation.

Participation in performance improvement, activities that ensure important processes and activities are measured, assessed and improved systematically.

Essential Job Responsibilities:

1. 1. Responsible for the prompt and careful review of new patient referrals for admissions criteria to be approved by Admissions RN
2. 2. Responsible for developing solid professional relationships with emergency rooms and other referral sources across the state.
3. 3. Responsible for maintain the admit/discharge board
4. 4. Responsible for accurate physician caseload assignments
5. 5. Responsible for maintaining the EMTALA log for patient referrals that come through on their shift
6. 6. Responsible for maintaining up-to-date knowledge of SHS admissions exclusionary criteria
7. 7. Responsible for ensuring the admissions/discharge board is up to date.
8. 8. Responsible for ensuring the insurance verification is accurate and precerts completed.
9. 9. Responsible for compiling new patient charts and new patient automations prior to the the chart leaving the admissions office
10. 10. Responsible for completing the PMP on all new patient admits and placing in the medical record under the H&P section
11. 11. Responsible for ensuring communication with the SHS Outreach Specialist is provided in a timely and professional manner
12. 12. Responsible for answering the admissions phone with a professional and positive attitude
13. 13. Schedule walk-in referrals in conjunction with UR department
14. 14. Understanding the PI function, actively participates in data collection, measurement, assessment and improvement. Attends in-services and educational functions to maintain and increase knowledge base of psychiatric care as mandated by administrative personnel.
15. 15. Provides customer service in an ethical manner, treats all customers with dignity, respect, courtesy and compassion. Works cooperating with team members to reach patient care goals.
16. 16. Appropriately uses time and attendance system and adheres to Hospital HR policies and procedures. (i.e. uniform, badge, tardiness, absenteeism, etc.)
17. 17. Other duties as assigned by supervisor and/or administrator

Education/Experience:

Experience in the admissions and intake process for acute care hospitals. Preferably behavioral health. Current CPR certification is required. Must be knowledgeable and demonstrate competency in current principles and practices which are clinically specific to medical surgical and psychiatric nursing.