Admissions Supervisor

Acadia Healthcare; Fayetteville (AR); Presencial; USD 52 000 - 68 000; Tempo integral

Resumo da oferta

Acadia Healthcare in Fayetteville, AR is seeking a supervisor to manage daily admissions operations, patient intake, and referrals, ensuring timely assessments and smooth scheduling. You will supervise staff, provide guidance, and uphold patient safety.

The role involves coordinating with the business office for financial counseling, maintaining EMTALA logs where applicable, and training new admissions staff. A supervisory background in healthcare admissions is preferred.

Qualificações

• Bachelor’s degree preferable in a social services field.
• Master’s degree in social services or RN preferred; RN may be required in some states.
• 1+ year of healthcare admissions experience preferred.
• 1+ year supervisory/lead experience in healthcare admissions preferred.

Responsabilidades

• Plan, assign, supervise, and perform duties to ensure patient safety and efficiency.
• Prioritize admissions based on patient needs and facility capacity.
• Knowledge of milieu management.
• Knowledge of clinical assessment, diagnoses, and interventions with patients.
• Coordinate with the business office to provide timely financial counseling.
• Provide guidance and direction to staff and foster teamwork.
• Ensure EMTALA logs are completed for admissions.
• Serve as a preceptor for new admissions staff.
• Report shift challenges to the Admissions Director.
• Maintain a professional, empathetic attitude and resolve patient complaints.
• Perform other duties as assigned.

Conhecimentos

Healthcare admissions

Supervisory leadership

Staff training

Formação académica

Bachelor’s degree in social services

Master’s degree in social services or RN

RN license (where required)

Descrição da oferta de emprego

Overview

PURPOSE STATEMENT:

Supervise the daily operations of patient intake and/or admissions, which may include call and referral management, scheduling of assessments and admissions, completion of benefit verification, and prioritization of completion of all pre-certifications.

Responsibilities

ESSENTIAL FUNCTIONS:

• For assigned shift will plan, assign, supervise, and perform preferred duties to ensure patient safety and the efficiency of the department.

• Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet those needs appropriately manner.

• Knowledge of milieu management.

• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.

• Coordination with the business office to ensure that timely and accurate financial counseling of patients occurs when appropriate.

• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.

• Ensure that EMTALA logs, if applicable, is completed for each patient seen by admissions.

• Participate in staff training by serving as a preceptor for new admission team employees.

• Report shift challenges promptly to AOC, or Admissions Director.

• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor’s degree in a social service field is preferred.

• Master’s degree in a social services field preferred or RN preferred.

• In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree in nursing is required.

• One or more years’ experience in a healthcare admissions role preferred.

• One or more years’ supervisory/lead in a healthcare admissions setting experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification preferred (training available upon hire and offered by facility).

• First aid may be preferred based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs, or technological developments) dictate.

We are committedtoprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.