Director of Admissions Acute

Acadia Healthcare; Madison (WI); On-site; USD 95,000 - 145,000; Full time

Job summary

Shorewood Behavioral Health in Madison, WI is seeking an experienced Admissions Department Leader to direct admissions and intake operations, implement strategic plans, and ensure revenue-generating processes. You will lead a multidisciplinary team, collaborate with clinical and referral sources, and uphold quality and compliance across admissions.

The role requires a Master’s in Human Services or RN license and 3+ years in healthcare admissions, plus prior director experience in behavioral

Qualifications

• Master’s degree in a human services field or RN licensure required.
• 3+ years in healthcare admissions; prior director experience preferred.
• Experience in behavioral health admissions is desirable.

Responsibilities

• Direct the Admissions Department and oversee intake and admissions operations.
• Implement strategic plans and revenue-generating strategies for the facility.
• Lead quality assurance, crisis triage guidance, and compliance with regulations.
• Recruit, train, and supervise admissions staff; manage budgets.

Skills

Leadership

Strategic planning

Quality management

Staff development

Collaboration

Education

Master’s Degree in Human Services Field

RN nursing license

Job description

Overview

Shorewood Behavioral Health is a 120-bed, state-of-the-art behavioral health hospital dedicated to providing compassionate, evidence-based mental health and addiction treatment services. Our programs serve adolescents and adults through inpatient and outpatient levels of care, helping individuals achieve recovery, stability, and lasting wellness. As part of Acadia Healthcare, the nation's largest stand-alone behavioral healthcare provider, you'll have access to extensive leadership resources, best practices, and career advancement opportunities while maintaining meaningful influence at the local hospital level.

We are seeking an experienced and dynamic leader to join our Admissions Department team. As the Admissions Department Leader, you will be responsible for providing direction, implementing strategic plans, and ensuring operation of our admissions and intake processes. Your strong leadership skills, ability to cultivate collaboration, and commitment to quality management will be key in the success of the department. We are a renowned healthcare facility committed to providing exceptional mental health services to our community and as the leader of Intake and Admissions, you make a real difference in the lives of our patients.

PURPOSE STATEMENT:

Direct the facility admissions activities by driving the admissions process, developing, implementing, and maintaining revenue-generating strategies.

Responsibilities

ESSENTIAL FUNCTIONS:

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
• Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
• Perform follow-up communication functions and generate recommendations for organization leadership.
• Develop and implement program policies and procedures that guide the provision of services.
• Responsible for the hiring decisions for Admissions Department personnel, providing orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as a clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure that the department is up to date on and compliant with new laws and regulations.
• Recruit, train, and supervise staff.
• Manage the finances of the department, and prepare and monitor budgets and spending to ensure the department operates within allocated funds.
• Determine and implement admissions best practices, promote the hospital, and maintain a satisfied patient base.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Master’s Degree in Human Services Field or RN nursing license required.
• Three plus years’ experience in healthcare-related admissions preferred.
• Three years of work experience as a Director of Admissions in a Behavioral health facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• May require licensure by the state for this position.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.