Admissions Representative Full Time

Orlando Rehabilitation Hospital; Town of Florida (NY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive wage scale

Health and wellness coverage

Career progression opportunities

Job summary

Orlando Rehabilitation Hospital in Town of Florida is seeking an Admission Representative who will support the Director of Business Development and Admission Manager as the first contact for referral sources. You will help manage referrals and communicate leads to the team to ensure smooth admissions.

The role requires strong communication, organization, and attention to confidentiality. Prior experience in healthcare admissions and familiarity with insurance payors is preferred; a valid

Qualifications

• Minimum of 1 year experience in a similar or related role.
• Valid driver’s license.
• Clinical experience in an acute care setting preferred.
• Familiarity with insurance products and payors preferred.

Responsibilities

• Coordinates management of referrals and communicates to team members.
• Completes billing and insurance verification.
• Obtains admission compliance paperwork efficiently and timely.
• Obtains and maintains relevant records and documentation for pre-admission.
• Ensures completion of pre-admission requirements for business development team members.
• Works closely with the Admission Manager and Director of Business Development for daily operational duties (admissions and census).
• Completes other duties as assigned by leadership, Director of Business Development, and Admission Manager.

Skills

Verbal communication

Written communication

Organization

Time management

Prioritization

Analytical thinking

Detail-oriented

Job description

As an Admission Representative, you will effectively maintain admission guidelines and best practices in support of the Director of Business Development and Admission Manager. Successful candidates will act as first contact with referral sources, assist with referral management, and effectively communicate leads to business development team members, under the direction of the Admission Manager.

Pay:

Rate of pay is based on years of experience and qualifications.

• Coordinates management of referrals and effectively communicates to team members
• Completes billing and insurance verification
• Obtains admission compliance paperwork efficiently and timely
• Obtains and maintains relevant records and documentation for pre-admission
• Ensures completion of pre-admission requirements for business development team members
• Works closely with the Admission Manager and Director of Business Development for any and all daily operational duties, which may include, but not limited to, areas of admissions and census
• Completes other duties as assigned by leadership, Director of Business Development, and Admission Manager.

Required Qualifications:

• Valid driver’s license
• A minimum of 1 year experience in similar or related role
• Clinical experience in an acute care setting, preferred
• Familiarity with insurance products and payors, preferred

Knowledge of Healthcare Compliance Requirements:

• Exceptional customer service with ability to maintain patient confidentiality
• Professional demeanor with excellent communications skills
• Ability to be flexible and function under high volume conditions

Knowledge, Skills and Ability Requirements:

• Excellent verbal and written communication skills.
• Strong organizational, time management and prioritization skills.
• Strong analytical and critical thinking skills
• Detail-oriented, able to meet strict time frames

Join our team and you will experience a total rewards package to support your health, life, career and retirement including:

• A supportive and collaborative work environment
• Opportunities to progress in function, skill, and pay
• A competitive wage scale
• A comprehensive health and wellness package including medical, dental, and prescription drug coverage

We offer a benefits package that will best suit your family’s needs. You can choose from a variety of medical coverage plans that best fit your lifestyle. You also have the option to enroll in additional perks such as 401k, life insurance, and disability plans.

Orlando Rehabilitation Hospital is an EEO employer – M/F/Vets/Disabled