Admissions Representative

South University; West Palm Beach (FL); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA/HSA

Tuition Assistant Program

Long/Short Term Disability

Life Insurance

Employee Assistance Program

401K Match

Paid Time Off

12 Paid Holidays

includes domestic partner coverage

Job summary

South University in Florida seeks an Admissions Representative to recruit qualified applicants for admission, conduct high-volume prospect calls, and schedule interviews for enrollment. You will coordinate with student support services to ensure students are matriculated.

The role requires excellent communication, organizational skills, and a strong ethical approach, with campus and online program exposure.

Qualifications

• Bachelor’s degree in Business or related field with 1 year admissions or sales experience.
• Sincere interest in helping others achieve life goals.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with both faculty and student populations.
• Superior organizational and problem resolution skills.

Responsibilities

• Explain educational programs, outcomes, student services, and financial considerations to students, parents, and educators.
• Manage inquiries to reach weekly goals; use policies and redirect unqualified candidates.
• Secure new inquiries by asking for referrals of others to contact.
• Schedule and conduct interviews and determine enrollment fit based on career goals.
• Forecast projected new students for admissions leadership.
• Follow up monthly with applicants to ensure matriculation.
• Assist other personnel with data collection and problem solving.
• Participate in recruitment events, open houses and regional presentations.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Ethical standards

Teamwork

Education

Bachelor's degree in Business or related field

Associate's degree with 3 years admissions or sales experience

Tools

MS Office

Job description

South University provides a warm, supportive learning environment that will encourage you to join a community of faculty, staff and students eager to play a role in helping you achieve your professional goals, on campus and online.

The South University 125-year storyâpast, present, and futureâis a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to students, faculty, staff, alumni and supporters of South University. Whether you have been part of the University family for many years, have recently come our way, or are thinking about joining us, you will find South University to be a place you can call home.

What's next for you is the first priority for us!

Visit www.southuniversity.edu today to learn more about what makes us stand apart as a place where you can make a difference in the lives of students eager to learn and grow.

South University, the right direction for a brighter future.

Benefits:

• Medical
• Dental
• Vision
• FSA/HSA
• Tuition Assistant Program
• Long/Short Term Disability
• Life Insurance
• Employee Assistance Program
• 401K Match
• Paid Time Off
• 12 Paid Holidays
• includes domestic partner coverage

POSITION SUMMARY:

Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to ensure students are maintained and successfully matriculated.

ESSENTIAL FUNCTIONS:

1. Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.
2. Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.
3. Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.
4. Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for enrollment based upon career goal compatibility.
5. Accurately forecast projected new students on a periodic basis for admissions leadership.
6. Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.
7. Assist other personnel and departments with data collection and problem solving.
8. Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.
9. Other duties as assigned.

REQUIRED QUALIFICATIONS:

Education and Experience:

1. ⢠Bachelorâs degree in Business or a related field and one year successful admissions or sales experience OR Associateâs degree and three yearâs successful admissions or sales experience. (Salary level will be based on degree level).
2. ⢠Sincere interest in helping others achieve life goals.
3. ⢠Excellent written and verbal communication skills.
4. ⢠Strong interpersonal skills with both faculty and student populations.
5. ⢠Superior organizational and problem resolution skills.
6. ⢠Goal oriented and highly ethical.
7. ⢠Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.
8. ⢠Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.
9. ⢠Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.
10. ⢠Ability to adapt to changing assignments and multiple priorities.
11. ⢠Ability to manage multiple tasks and successfully meet deadlines.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.