Re-Entry Admissions Advisor

The Sullivan University System Inc; Louisville (KY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Tuition discount

Benefits package

401K

Competitive salary

11 paid holidays

Paid vacation and sick time

Paid volunteer time

Referral bonus

Employee discounts at local venues

Wellness program

Job summary

The Sullivan University System is seeking a Re-entry Admissions Representative to engage former students, assess eligibility, and enroll them in appropriate programs. This on-site role requires coordinating with multiple departments to maintain accurate records and meet enrollment targets.

You will conduct interviews, tours, and referrals while ensuring compliance with admissions policies and financial aid basics. Excellent communication and flexible scheduling are essential.

Qualifications

• Bachelor’s degree preferred.
• Three years related experience.
• An equivalent combination of education and work experience may be considered.
• Excellent written, verbal, and interpersonal skills required.
• Basic knowledge of financial aid programs and procedures.
• Proficient knowledge of academic programs offered by the school.
• Proficient knowledge of all corporate, state, and federal regulations and policies applicable to the position.
• Ability to maintain a flexible work schedule including evenings and weekends.
• Ability to function efficiently and utilize good time management skills in a fast paced and demanding work environment.
• Ability to effectively utilize a computerized lead tracking and data management system, as well as proficient knowledge of Microsoft office products.

Responsibilities

• Makes contact through outbound recruiting calls, emails and text messages to former Sullivan University System students to set and conduct appointments.
• Conducts interviews with returning students; determines whether the student meets minimum admission requirements and is otherwise qualified for their program of interest.
• Conducts tours and refers to other programs or locations as appropriate.
• Works with other departments to coordinate the readmissions process, including contacting Collections and Enrollment Services/Registrar’s to have SAP completed.
• Seeks approval from the Enrollment Services Director or Location Director when tuition rates must be held.
• Achieves enrollment and activity goals and acts professionally, ethically, and with integrity.
• Maintains adherence to the SUS Admissions Code of Conduct.
• Complies with applicable regulations and policies for Admissions.
• Facilitates enrollment and registration by ensuring proper completion of the enrollment application and related steps.
• Ensures retention of enrolled students by maintaining regular contact and notifying them of retention activities.
• Cancels non-responsive applicants and forecasts projected enrollments as requested.
• Maintains records in Campus Vue system and Talisma.
• Completes all new-hire and ongoing training courses.
• Demonstrates core competencies: planning, organization, communication, teamwork, and compliance.

Skills

Excellent communication

Interpersonal skills

Time management

Microsoft Office

Lead tracking system

Education

Bachelor’s degree preferred

Tools

Campus Vue

Talisma

Microsoft Office

Job description

Description

Look No Further, Your Career Starts Here!

Sullivan University is an organization that is truly committed to making a difference. We host a wide variety of career opportunities, offer a family-oriented culture, and invest in our employees.

Join us if you want:

• Internal Mobility
• The Opportunity to Make a Difference in the Lives of our Students
• Professional Training and Development
• Individual Coaching
• A Diverse and Positive Work Environment
• To Support Local Charities through the Sullivan Cares Program

What Can We Offer YOU?

• 90% Tuition Discount through the Master’s degree level for the employee and 40% dependent discount after your first quarter from date of hire (dependent discount increases to 90% after 3 years).
• A Generous Benefits Package with Medical, Dental, Vision, Life, AD&D, Long-Term Care, Short Term Care, Auto, and Home Insurance.
• 401K
• Competitive Salary
• 11 Paid Holidays
• Paid Vacation and Sick Time
• Paid Volunteer Time
• Employee Referral Bonus
• Employee Discounts at Local Restaurants and Venues
• Comprehensive Wellness Program

We are currently looking for a full-time Re-entry Admissions Representative. The Re-entry Admissions Representative works with former students of The Sullivan University System in an effort to generate their interest in returning to school. The Re-entry Admissions Representative is responsible for ensuring the quality and quantity of students necessary to ensure enrollment objectives and the needs of the students are met.

Weekly hours for this position will include three 8 am-5 pm days, one 10 am-7 pm day, Fridays 8 am-4:30 pm, and occasional Saturdays. This is an on-site position.

Responsibilities of the position include:

• Makes contact through outbound recruiting calls, emails and text messages to former Sullivan University System students in order to set and conduct appointments; conducts referral campaigns and participates in career fairs, education fairs and other events, as needed.
• Conducts interviews with returning students; determines whether the student meets minimum admission requirements and is otherwise qualified for their program of interest, makes judgment concerning whether the student will be successful within the school and/or program of choice, and works to ensure the student is enrolled in the most appropriate program.
• Conducts tours and refers to other programs or locations as appropriate.
• Works with other departments as necessary to coordinate the re-admissions process, including contacting Collections to check for holds and the Enrollment Services/Registrar’s to have Student SAP completed, Program Planners approved, student scheduling completed.
• Seeks approval from the Enrollment Services Director or Location Director, as appropriate and in accordance with policy in situations requiring prior tuition rates to be held.
• Achieves enrollment and activity goals on an ongoing basis and acts professionally, ethically, and with integrity in all activities in the course of employment with The Sullivan University System.
• Strictly adheres to the provisions of the SUS Admissions Code of Conduct.
• Maintains a thorough knowledge of and complies with all applicable corporate, state, and federal regulations and policies for Admissions.
• Facilitates the enrollment and registration process by ensuring proper completion of the enrollment application, collection of appropriate fees, scheduling of financial planning appointment, notice of registration and orientation dates and so forth.
• Ensures retention of enrolled students by maintaining appropriate and regular contact with applicant, notifying enrolled students of various campus retention activities, etcetera, until they begin class.
• Promptly cancels non-responsive applicants and accurately forecasts projected enrollments as requested by management.
• Maintains accurate and timely recordkeeping of activities and statuses related to returning and continuing students in the Campus Vue system and Talisma.
• Successfully completes all new-hire and ongoing training courses in a timely manner.
• Demonstrates proficiency in the core competencies of the position, including work planning and organizational skills; communication, interpersonal skills and professional development; job knowledge and compliance; judgment and decision making; and teamwork and management.
• Maintains acceptable ratings on the Admissions Experience Survey.
• Assists with and attends department events such as scholarship day, open house, registration, orientation and graduation ceremonies.
• Serves as a back-up to conduct new student admissions interviews, as directed.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree preferred.
• Three years related experience.
• An equivalent combination of education and work experience may be considered.
• Excellent written, verbal, and interpersonal skills required.
• Basic knowledge of financial aid programs and procedures.
• Proficient knowledge of academic programs offered by the school.
• Proficient knowledge of all corporate, state, and federal regulations and policies applicable to the position.
• Ability to maintain a flexible work schedule including evenings and weekends.
• Ability to function efficiently and utilize good time management skills in a fast paced and demanding work environment.
• Ability to effectively utilize a computerized lead tracking and data management system, as well as proficient knowledge of Microsoft office products.
• Ability to sit for extended periods of time.
• Ability to hear and speak well enough to communicate with students, visitors, faculty, and staff face to face and via the telephone.
• Ability to conduct extensive phone communications with prospective or enrolled students.
• Ability to maneuver about the facilities in order to give tours to prospective students and families.

This job description lists the major responsibilities of the job title listed. By no means is the job limited only to the responsibilities listed. Cooperation between employees is expected during periods of heavier than normal workloads and revisions to these duties on either a temporary or permanent basis is possible.

The Sullivan University System is an Equal Opportunity Employer.