Admissions Representative

Sioux Center Health; Sioux Falls (SD); On-site; USD 25,000 - 30,000; Full time

Job summary

Avera Heart Hospital in Sioux Falls, SD is seeking an ER Registration/PBX Operator who will register ER patients and direct admits with accurate demographics and insurance information. The role also manages all switchboard functions, including incoming calls, paging, and transfers, while delivering exceptional patient service and maintaining confidentiality.

The position supports flexible scheduling to cover all shifts and weekends, with a high school diploma required and PBX/patient

Qualifications

• High school diploma required or equivalent.
• PBX and/or Patient Registration experience preferred in a health care setting.

Responsibilities

• Register ER patients and direct admits with accurate demographics and insurance information.
• Handle switchboard functions: incoming calls, paging, transferring, and providing information.
• Maintain confidentiality and deliver exceptional customer service.

Skills

Customer service

Confidentiality

Attention to detail

Education

High school diploma

Tools

PBX system

Job description

Location: Sioux Falls, SD

Worker Type: Regular

Work Shift: Day Shift (United States of America)

At Avera Heart Hospital, you’re not just joining a workplace – you’re becoming part of a family. With more than 700 dedicated employee, we deliver care that truly makes a difference. Our commitment to excellence has earned us the distinction of being one of only a handful of hospitals nationwide – out of more than 4,000 – to achieve a double 5-star rating from the Centers for Medicare and Medicaid Services.

Position Highlights

Position Summary:

The ER Registration/PBX Operator is responsible for registering ER patients and direct admits, accumulating and entering all necessary patient demographics and insurance information in the computer system with timeliness and accuracy. The position also handles all switchboard functions such as receiving incoming calls, paging, transferring and providing general information. Exceptional customer service skills and confidentiality a must.

Work Schedule:

Flexible scheduling to cover all shifts and weekends.

Education/Experience:

High school graduate or equivalent required. PBX and/or Patient Registration experience in a health care setting preferred.

Licensure/Certification:

None Required.