Admissions Representative

Heart Hospital of South Dakota, LLC; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Heart Hospital of South Dakota, LLC is seeking an ER Registration/PBX Operator to register ER patients and direct admits, entering demographics and insurance information accurately in the system. The role also handles switchboard duties, including incoming calls, paging, transferring and providing general information, with strong customer service and confidentiality.

Work schedule is flexible to cover all shifts and weekends, supporting a busy hospital environment in Sioux Falls.

Qualifications

• High school graduate or equivalent required.
• PBX and/or Patient Registration experience in a health care setting preferred.

Responsibilities

• Register ER patients and direct admits, entering demographics and insurance information with timeliness and accuracy.
• Handle switchboard duties: receiving calls, paging, transferring and providing information; maintain confidentiality.

Skills

Customer service

Phone handling

Confidentiality

Education

High school diploma or equivalent

Tools

PBX system

Patient registration system

Job description

Location: Sioux Falls, SD

Worker Type: Regular

Work Shift: Day Shift (United States of America)

With more than 700 dedicated employee, we deliver care that truly makes a difference. Our commitment to excellence has earned us the distinction of being one of only a handful of hospitals nationwide – out of more than 4,000 – to achieve a double 5-star rating from the Centers for Medicare and Medicaid Services.

Position Highlights

The ER Registration/PBX Operator is responsible for registering ER patients and direct admits, accumulating and entering all necessary patient demographics and insurance information in the computer system with timeliness and accuracy. The position also handles all switchboard functions such as receiving incoming calls, paging, transferring and providing general information. Exceptional customer service skills and confidentiality a must.

Work Schedule: Flexible scheduling to cover all shifts and weekends.

Education & Experience

• High school graduate or equivalent required.
• PBX and/or Patient Registration experience in a health care setting preferred.

Licensure / Certification

None Required.

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.