Admissions Representative

South University; Pittsburgh (Allegheny County); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Tuition Assistant Program

401K Match

Paid Time Off

12 Paid Holidays

Domestic partner coverage

Job summary

South University is seeking an Admissions Representative to recruit qualified applicants for our programs in alignment with accreditation standards. The role involves managing inquiry queues, securing appointments, and guiding prospective students through the admissions process to matriculation.

You will collaborate with Student Support Services, participate in outreach activities, and maintain relationships with educators and community partners to promote program offerings on campus and online.

Qualifications

• Bachelor’s degree in business or related field or an equivalent combination of education and experience.
• One year of admissions or sales experience is required; salary depends on degree level.

Responsibilities

• Explain educational programs, outcomes, student services and financial considerations to students, parents and educators.
• Manage inquiries to achieve prompt contact and meet weekly performance goals.
• Schedule and conduct interviews; pursue qualified candidates for enrollment.
• Forecast projected new students for admissions leadership integration.
• Conduct monthly follow-ups with applicants to ensure matriculation.
• Participate in recruitment events and campus community outreach.

Skills

Communication

Interpersonal skills

Organizational skills

MS Office proficiency

Team collaboration

Education

Bachelor’s degree in business or related field

One year admissions or sales experience

Tools

MS Office

Reporting tools

Job description

South University provides a warm, supportive learning environmentthat will encourage you to join a community of faculty, staff andstudents eager to play a role in helping you achieve yourprofessional goals, on campus and online.

The South University 125-year story—past, present, and future—is ahistory formed by the many individuals who have developed theeducation and spirit of community that have become our pledge tostudents, faculty, staff, alumni and supporters of SouthUniversity.

Whether you have been part of the University family formany years, have recently come our way, or are thinking aboutjoining us, you will find South University to be a place you cancall home.

What's next for you is the first priority for us!

Visit www.southuniversity.edu today to learn more about whatmakes us stand apart as a place where you can make a difference inthe lives of students eager to learn and grow.

South University, the right direction for a brighter future.

Benefits:

• Medical
• Dental
• Vision
• FSA/HSA
• Tuition Assistant Program
• Long/Short Term Disability
• Life Insurance
• Employee Assistance Program
• 401K Match
• Paid Time Off
• 12 Paid Holidays
• includes domestic partner coverage

POSITION SUMMARY:

Responsible for recruiting qualified applicants for admission tothe University in accordance with state and federal accreditationand institutional policies and regulations, consistent with thehighest ethical standards. The Admissions Representative isresponsible for managing time and inquiry resources to generateinterest in our programs. This position will conduct a high volumeof prospective phone contacts to secure appointments and facilitateinterview activities, and conduct follow-up activities withunresolved interviewees and future class applicants. They will workinterdepartmentally with Student Support Services to ensurestudents are supported and successfully matriculate. Incumbent mustensure that the South University philosophy is considered incarrying out the duties and responsibilities of this position:quality services to clients; development, growth, involvement, andrecognition of employees; sound economic principles; andmaintenance of an environment that is conducive to innovation,positive thinking, and expansion.

ESSENTIAL FUNCTIONS:

• Accurately and completely explain educational programs,expected outcomes, student services, and financial considerationsto students, parents, and educators.
• Manage inquiries to achieve prompt contact and meet weeklyperformance goals; utilize approved recruitment policies/formats;make prompt, effective contact with inquiries; and redirectunqualified candidates based on incompatible career goals.
• Secure new inquiries (Personally Developed Referrals) bydirectly asking phone and in-person contacts about referrals ofothers who may be interested in programs offered.
• Schedule and conduct interviews, pursue qualified candidatesfor enrollment, and determine the appropriateness of candidatesforenrollment based on career goal compatibility.
• Accurately forecast projected new students periodically foradmissions leadership.
• Consistently conduct follow-up meetings, at a minimum ofmonthly, with all applicants to ensure successfulmatriculation.
• Assist other personnel and departments with data collection andproblem-solving.
• Participate in appropriate recruitment and enrollmentactivities, including open houses, regional presentations, trainingsession, orientation programs, career days, community outreach,and employer partnerships.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in business or a related field and oneyear of successful admissions or sales experience, OR associate’sdegree and three years of successful admissions or salesexperience. (Salary level will be based on degree level.)
• Sincere interest in helping others achieve life goals
• Excellent written and verbal communication skills.
• Strong interpersonal skills with both faculty and studentpopulations.
• Superior organizational and problem-resolution skills.
• Goal-oriented and highly ethical.
• Strong expertise with MS Office as well as field-relatedhardware and software packages and systems for reportingfeatures.
• Ability to interact effectively as either a leader or a teammember and work collaboratively with other departments.
• Ability to listen to customers (e.g., staff, etc.) and tounderstand and respond positively to their requests.
• Ability to adapt to changing assignments and multiplepriorities.
• Ability to manage multiple tasks and successfully meetdeadlines.

WORK ENVIRONMENT:

The work environment characteristics described here arerepresentative of those encountered while performing the essentialfunctions of this position. Reasonable accommodations may be madeto enable qualified individuals with disabilities to perform theessential functions of the position.

South University is an Equal Opportunity Employer andembraces diversity as a critical step in ensuring employee, studentand graduate success. We are committed to building and developing adiverse environment where a variety of ideas, cultures andperspectives can thrive.