Admissions Experience Specialist

Paylocity; Knoxville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Front Loaded PTO

Tuition Assistance

Medical, Dental, Vision

401(k) – with Employer Contribution

Job summary

South College is seeking an admissions professional in Knoxville, TN to guide prospective students through the enrollment process and coordinate campus tours. You will qualify applicants, provide program information, and help students complete required paperwork while delivering a student‑centered experience.

The role requires a bachelor’s degree and offers opportunities to collaborate across admissions activities, manage communications, and uphold college standards.

Qualifications

• Minimum of bachelor’s degree.
• Any non-four-year degree employee is grandfathered.

Responsibilities

• Demonstrate a consistent pattern of arriving to work at your regularly scheduled times, including flexibility around orientations, staff meetings, and other college functions.
• Utilize appropriate time management skills.
• Demonstrate flexibility in scheduling to meet the needs of candidates and students around appointment scheduling and interviewing.
• Acceptance of required work schedule, including but not limited to, “late days” covering the admissions department after the general work hours and working rotating Saturdays.
• Demonstrate and adhere to the South College Commitment to Behavior “Community, Connection, Commitment” declaration.
• Welcome students by actively participating in all steps of the enrollment process (required paperwork, qualifications, campus tours, financial aid, and obtaining class schedules).
• Provide adequate and accurate information relative to the college and its programs.
• If requested, assist students in selecting their program of study based upon professional judgement, available test scores, high school, and/or college transcripts.
• Qualify applicants for admission who meet the published college admissions requirements.
• Utilize effective use of time by making all required phone calls, follow-ups, generating referrals and other daily activities.
• Consistently perform the activities that support individual and overall team admissions processes by following policies and procedures.
• Adhere to the approved annual departmental budget.
• Adhere to the South College Employee Handbook.
• Strive to improve in all areas and provide feedback to the Director of Admissions on how to improve the overall quality and efficiency of the admissions department.
• Continually seek to increase product knowledge through any available resource. Have a solid grasp of programs, curricula, and pertinent information available to provide to current and prospective students.
• Advanced verbal and written communication often in stressful situations involving students or co-workers
• Fast-paced work environment requiring quick adaptation skills in a changing strategic and tactical workplace

Education

Bachelor's degree

Job description

South College is seeking an admissions professional in Knoxville, TN to guide prospective students through the enrollment process and coordinate campus tours. You will qualify applicants, provide program information, and help students complete required paperwork while delivering a student‑centered experience.

The role requires a bachelor’s degree and offers opportunities to collaborate across admissions activities, manage communications, and uphold college standards.