Admissions Representative

South University Inc.; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading education institution in Pittsburgh is seeking an Admissions Representative. This role involves recruiting and guiding prospective students, ensuring they receive the information they need to succeed. The ideal candidate will have excellent communication and organizational skills while fostering a supportive environment for student success.

Benefits

Medical

Vision

FSA/HSA

Life Insurance

401K Match

Paid Time Off

12 Paid Holidays

Qualifications

• Bachelor’s degree in business or related field required.
• One year of successful admissions or sales experience preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Responsible for recruiting qualified applicants for admission to the university.
• Conduct high volume of phone contacts to secure appointments.
• Work with Student Support Services to ensure successful matriculation of students.

Skills

Written communication

Verbal communication

Interpersonal skills

Organizational skills

Problem-resolution skills

Goal-oriented

Team collaboration

Adaptability

Education

Bachelor’s degree in business or a related field

Associate’s degree

Tools

MS Office

Job description

South University Corporate Pittsburgh, PA, Pittsburgh, Pennsylvania, United States of America

Job Description

Posted Friday, May 30, 2025 at 4:00 AM | Expires Saturday, June 21, 2025 at 3:59 AM

South University provides a warm, supportive learning environment that will encourage you to join a community of faculty, staff and students eager to play a role in helping you achieve your professional goals, on campus and online.

The South University 125-year story—past, present, and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to students, faculty, staff, alumni and supporters of South University. Whether you have been part of the University family for many years, have recently come our way, or are thinking about joining us, you will find South University to be a place you can call home.

What's next for you is the first priority for us!

Visit www.southuniversity.edu today to learn more about what makes us stand apart as a place where you can make a difference in the lives of students eager to learn and grow.

South University, the right direction for a brighter future.

*Medical

*Vision

FSA/HSA

Long/Short Term Disability

Life Insurance

Employee Assistance Program

401K Match

Paid Time Off

12 Paid Holidays

POSITION SUMMARY:

Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institutional policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high volume of prospective phone contacts to secure appointments and facilitate interview activities, and conduct follow-up activities with unresolved interviewees and future class applicants. They will work interdepartmentally with Student Support Services to ensure students are supported and successfully matriculate. Incumbent must ensure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment that is conducive to innovation, positive thinking, and expansion.

KEY JOB ELEMENTS:

• Accurately and completely explain educational programs, expected outcomes, student services, and financial considerations to students, parents, and educators.
• Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based on incompatible career goals.
• Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others who may be interested in programs offered.
• Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine the appropriateness of candidates for enrollment based on career goal compatibility.
• Accurately forecast projected new students periodically for admissions leadership.
• Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.
• Assist other personnel and departments with data collection and problem-solving.
• Participate in appropriate recruitment and enrollment activities, including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.
• Other duties as assigned.

REQUIREMENTS:

• Bachelor’s degree in business or a related field and one year of successful admissions or sales experience, OR associate’s degree and three years of successful admissions or sales experience. (Salary level will be based on degree level.)
• Sincere interest in helping others achieve life goals
• Excellent written and verbal communication skills.
  
• Strong interpersonal skills with both faculty and student populations.
• Superior organizational and problem-resolution skills.
• Goal-oriented and highly ethical.
• Strong expertise with MS Office as well as field-related hardware and software packages and systems for reporting features.
• Ability to interact effectively as either a leader or a team member and work collaboratively with other departments.
• Ability to listen to customers (e.g., staff, etc.) and to understand and respond positively to their requests.
• Ability to adapt to changing assignments and multiple priorities.
• Ability to manage multiple tasks and successfully meet deadlines.

ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe, and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.

South University Corporate Pittsburgh, PA, Pittsburgh, Pennsylvania, United States of America