Admissions Representative

Milan Institute; Palm Desert (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Group health insurance

401(k) retirement plan

Employee Stock Ownership Plan

PTO

Holiday pay

Job summary

Milan Institute in Palm Desert, CA, seeks an Admissions Representative to guide prospective students through the admissions process, present program information, and assist them in making informed decisions about their educational journey.

You will conduct interviews, tours, review applications, and collaborate with financial aid and advising teams to ensure a smooth enrollment experience. The role emphasizes customer service, communication, and the ability to meet recruitment goals.

Qualifications

• High school diploma or equivalent is required.
• 2-3 years of sales experience is desirable.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.
• Familiarity with student recruitment strategies and enrollment systems.
• Passion for education and ability to communicate program value.

Responsibilities

• Serve as primary contact for prospective students and families.
• Conduct interviews via telephone and MS Teams.
• Lead in-person campus tours highlighting facilities.
• Evaluate applications and transcripts for admission.
• Provide information on program requirements, tuition, and financial aid.
• Collaborate with financial aid and advising teams for a seamless process.
• Follow up with inquiries and encourage enrollment.
• Represent Milan Institute at college fairs and high school visits.
• Stay updated on industry trends and education policies.

Skills

Interpersonal communication

Customer service

Prospect qualification

Relationship building

Organization skills

CRM familiarity

Education

High school diploma or equivalent

Tools

CRM software

Job description

Description

As an Admissions Representative, you will play a vital role in attracting and enrolling talented individuals who are seeking a transformative educational experience. Join our dynamic team and help shape the future of education.

Position Overview:

We seek a motivated and results-oriented Admissions Representative to join our admissions department. In this role, you will guide prospective students through the admissions process, provide information about our college programs, and assist them in making informed decisions about their educational journey.

Responsibilities:

• Serve as the primary point of contact for prospective students and their families, providing exceptional customer service throughout the admissions process.
• Conduct telephone and MS Teams interviews to assess prospective students' eligibility and compatibility with our programs.
• Conduct informative and engaging in-person campus tours, highlighting the college's facilities, resources, and unique selling points.
• Evaluate and review student applications, transcripts, and other required documents to determine eligibility for admission.
• Provide accurate information about program requirements, curriculum, tuition, financial aid options, and scholarship opportunities.
• Collaborate with other college departments, such as financial aid and academic advising, to ensure a seamless admissions process for students.
• Follow up with prospective students to address questions, provide additional information, and encourage enrollment.
• Represent the college at college fairs, community events, and high school visits to promote our programs and recruit prospective students.
• Maintain up-to-date knowledge of industry trends, competitor offerings, and changes in educational policies to address student inquiries and concerns effectively.

Requirements

Qualifications:

• High school diploma or equivalent required.
• 2-3 years' successful sales experience is highly desirable.
• Excellent interpersonal and communication skills, with the ability to effectively engage and build rapport with diverse individuals.
• Strong organizational and time management abilities, with keen attention to detail.
• Ability to work independently and as part of a team while achieving individual and team goals.
• Familiarity with student recruitment strategies, enrollment management systems, and CRM software is a plus.
• Passion for education and the ability to articulate the value of our college's programs to prospective students.

This is an exciting opportunity for the right candidate as we offer a competitive salary/benefits package.

Company Benefits include

• group health insurance
• a 401(k) retirement plan
• Employee Stock Ownership Plan
• PTO
• holiday pay

Career advancement opportunities!

An Equal Opportunity Employer.

Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at www.milaninstitute.edu to learn more about Milan Institute. You may visit the Milan Institute website at www.milaninstitute.edu for information on campus crime statistics.