Admissions Project Manager, OSE

New York City Department of Education; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

The New York City Department of Education seeks an Admissions Project Manager within the Office of Student Enrollment to oversee NYCPS pre-K through 12 admissions, transfers, and enrollment policies. You will partner with district and central offices to implement efficient, equitable processes and family-facing communications.

You will supervise process development, timelines, and staff training while coordinating events, publications, and performance analytics to improve operational outcomes.

Qualifications

• Master’s in education, guidance, administration or related field plus 2+ years in educational program administration or supervisory role.
• Alternatively, a BA with 3+ years in educational administration or related field.
• Or a four-year degree with 7+ years of relevant experience; must have at least 2 years in a supervisory/consultative capacity.

Responsibilities

• Coordinate admissions processes, including project plans and timelines.
• Supervise data collection and inquiries related to enrollment and admissions.
• Respond to inquiries from central offices, schools, and communities.
• Serve as case manager for parent inquiries and manage communications.
• Plan community engagement forums and events; manage OSE website content.
• Provide professional development and training; represent OSE at forums and events.

Skills

Project management

Interpersonal communication

Customer service

Attention to detail

MS Office 365

Education

Master’s degree in education/administration

Bachelor’s degree + 3 years exp.

High school diploma + 7 years exp.

Tools

Microsoft Office 365

Job description

This position is in a civil service competitive class that is subject to examination. Position is only open to current City employees with permanent NYC civil service status as Education Officer or permanent in an equivalent title that is eligible for transfer under 6.1.9 to Education Officer. This position is open to qualified persons with a disability who are eligible for the 55-a program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program .

Description:

Position Summary:

The Office of Student Enrollment (OSE) manages admissions, enrollment, and transfers for students in New York City Public Schools (NYCPS) Early Childhood programs, 2-K through grade 12, including District 75 schools. Additionally, the office oversees 11+ sites consisting of Family Welcome Centers, and a call center, which are family facing offices that conduct enrollment transactions and provide community based support to families. OSE designs and implements enrollment and admissions policies and processes that provide all students with access to high quality public schools. OSE also has teams dedicated to supporting our most vulnerable students, including students with disabilities, students in temporary housing, foster care, and other special populations.

The Admissions Project Manager (APM) supports all aspects of admissions administered by the Office of Student Enrollment (OSE), including pre-kindergarten, kindergarten, gifted and talented programs, middle school admissions, and high school admissions. The Admissions Project Manager participates in policy and process decisions that support the continuous improvement in managing operations centrally and in Family Welcome Centers. The APM also supports ongoing internal and external publication and communication efforts, provides management of operational and logistical tasks and supports analytics and data management work. Performs related work.

Reports to:

Senior Director of Admissions

Direct Reports:

N/A

Key Relationships

Works closely with OSE’s leadership team, Executive Directors, P311 Call Center Knowledge Team, School Principals, School Counselors and other Staff, Central NYCPS offices.

Responsibilities

Enrollment/Admissions Process Management

• Coordinates the admissions process, including the development and maintenance of project plans and timelines.
• Supervises the data collection and review of the admissions process; serves as a resource for school staff and field-based staff to resolve inquiries regarding enrollment and admissions.
• Provides timely and appropriate responses to inquiries from other central offices, school support organizations, schools, Community Education Councils (CECs), advocacy organizations and community stakeholders.
• Serves as a case manager for parent inquiries.
• Supports all customer service aspects of the central enrollment team.
• Manages development and distribution for all admissions process communications with families and schools.
• Plans and implements community engagement forums and events.
• Manages relevant content on the OSE website.
• Creates and administers system-wide professional development and training.
• Represents OSE at parent forums, fairs, and other venues, as needed. Some events take place during evenings and weekends.
• Works within and across central NYCPS offices and organizations to coordinate the implementation of policy directives and procedural initiatives related to enrollment, admissions, eligibility and equity of access processes.
• Represents the NYCPS at various school based or CEC planning meetings.
• Participates in studies and evaluations to determine the needs of the student population relative to admissions.

Qualification Requirements

Minimum

• A master’s degree from an accredited college in education, guidance, educational administration and supervision, or a related field and at least two (2) years of full-time satisfactory professional experience in educational program administration, career or occupational program administration, or as a state certified or licensed teacher, one (1) year of which must have been in a supervisory/consultative capacity; or
• A baccalaureate degree from an accredited college and three (3) years of full-time satisfactory professional experience as described in “1” above; or
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization plus seven (7) years of full-time, satisfactory professional experience as described in “1” above; or
• A combination of education and/or experience which is equivalent to the requirements in "1," "2," and “3” above. However, all candidates must have at least an approved four-year high school diploma or its educational equivalent as well as the two (2) years of full-time satisfactory professional experience as described in “1” above.

Preferred

• Excellent project management skills related to planning, organization, problem-solving and assessment.
• Superior interpersonal and communications skills required to cooperatively work with staff and families to prepare clear and cogently written documents and to make presentations.
• Familiarity with NYCPS legacy systems, including ATS, MySchools, STARS, and SESIS.
• Commitment to efficient, equitable choice processes and excellent customer service.
• Attentive to detail, extremely well organized, able to work under pressure, and meet frequent and changing deadlines.
• Proficient in Microsoft Office 365 applications.

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)

Please include a resume and cover letter with your application.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.

*NewYorkCityResidencyis NOT Required *

We encourage all applicants from theNewYorkCitytri-state area to apply.

AN EQUAL OPPORTUNITY EMPLOYER

DOE Non-Discrimination Policy

The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual's actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy .

REQUESTING AN ACCOMMODATION - APPLICANTS

Any prospective employee (applicant) who is a qualified individual with a disability may request a reasonable accommodation to assist in the application process. If an applicant for employment believes that they have a qualifying disability and are in need of a reasonable accommodation in order to participate in the application process on an equal basis as applicants who do not have a disability, they should request an accommodation with their interview team or contact ODA by emailing [e-mail] . The determination of the accommodation request will be communicated to the applicant in writing. https://infohub.nyced.org/docs/default-source/doe-employees-only/personnel-memorandum-6-2024-2025---accommodations.pdf

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/ .