Admissions Processing Specialist

StartupNWA; Fort Smith (AR); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Tuition waivers

Retirement options

Holidays and leave

Job summary

The University of Arkansas – Fort Smith is seeking an Admissions Operations Specialist to support undergraduate admissions processing, identity verification, and data integrity across applicant records. You will handle direct and Arkansas ACCESS applications, review documents, and help improve processes while maintaining confidentiality and compliance with admissions policies.

Experience with CRM and Student Information Systems is preferred; strong attention to detail and the ability to manage

Qualifications

• High school diploma or equivalent; plus one year of specialized training and/or experience in a related clerical field.
• Experience with admissions processing and document verification.
• Ability to maintain data integrity and confidentiality.
• Familiarity with CRM and Student Information System environments.

Responsibilities

• Process Direct Admissions applications and related processing activities.
• Review Arkansas ACCESS applications for timely processing.
• Identify potentially fraudulent applicants and assist with identity verification.
• Maintain knowledge of admissions policies and CRM/SIS systems; ensure data accuracy.

Skills

Attention to detail

Data integrity

CRM familiarity

Time management

Communication

Education

High school diploma

Associate degree preferred

Tools

Workday CRM

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date: Full consideration will be given to applications received by October 31, 2026.

Type of Position: Staff - Clerical

Workstudy Position: No

Job Type: Regular

Sponsorship Available: No

Institution Name: University of Arkansas at Fort Smith

University of Arkansas – Fort Smith

The University of Arkansas - Fort Smith is a dynamic, mid-sized public university that’s redefining higher education. We’re on a mission to provide transformative, hands‑on learning experiences for students of all backgrounds and aspirations. Our multi-faceted approach to education offers a wealth of opportunities, with over 70 academic programs, including certificates, associate, bachelor’s, and master’s degrees. We’re committed to building a diverse community that mirrors Arkansas’s rich tapestry, reflecting our dedication to serving the state’s varied population while enhancing the quality of our institution.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work‑life balance. The benefits package includes university contributions to health, dental, life, and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary.

Fort Smith, Arkansas

Nestled along the Arkansas River, this vibrant city offers a perfect blend of history, culture, and natural beauty. Immerse yourself in the rich heritage of the Old West at the Fort Smith National Historic Site, explore the eclectic local art scene, or take a scenic stroll along the picturesque riverfront trails. With a welcoming community, diverse dining options, and a thriving downtown, Fort Smith is the ideal destination for history enthusiasts and those seeking modern amenities.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at [phone].

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

Department: Admissions Operations

Summary of Job Duties: The Admissions Operations Specialist is responsible for supporting undergraduate admissions operations, application processing, and student data integrity. The position is responsible for processing admissions applications and related documents, supporting identity verification and direct admissions processes, and identifying application and data integrity issues.

Qualifications

Required Education and/or Work Experience: Minimum qualifications include a high school diploma or equivalent; plus one year of specialized training and/or experience in a related clerical field. Other job-related education and/or experience may be substituted for part of these requirements.

Preferred Education and/or Work Experience: Associate degree or higher in office administration or business administration and/or experience in a related field is preferred.

Essential Duties and Responsibilities:

Admissions and Application Processing

• Process Direct Admissions applications and support related admissions processing activities.
• Process Arkansas ACCESS applications and ensure applications are reviewed and processed accurately and timely.
• Process and review application documents, including transcripts, test scores, immunization records, requisitions, financial documents, and other required admissions documentation to ensure required information is complete, accurate, and consistent with university admissions requirements.
• Identify potentially fraudulent applicants and assist with the identity verification process.
• Monitor application processes and identify opportunities to improve the applicant's experience and operational efficiency and assist with troubleshooting issues to streamline the experience.
• Assist with data integrity and record management, including a review of duplicate records.
• Evaluate existing application and admissions processes and recommend improvements that promote operational efficiency, data accuracy, and a positive applicant experience.
• Maintain knowledge of university admissions policies, application requirements, CRM functionality, and related systems.
• Perform other duties and special projects as assigned.

Required Knowledge, Skills, and Abilities

• Knowledge of admissions and student application processes.
• Ability to work with CRM and Student Information System environments.
• Strong attention to detail and commitment to data accuracy.
• Ability to analyze data and identify discrepancies, duplicates, and process errors.
• Strong problem-solving and troubleshooting skills.
• Ability to interpret application requirements, business processes, and system functionality.
• Ability to manage multiple priorities and meet established deadlines.
• Strong written and verbal communication skills.
• Ability to communicate technical and system-related information to users with varying levels of technical experience.
• Ability to establish and maintain effective working relationships with university departments and colleagues.
• Ability to maintain confidentiality when working with student and institutional data.
• Ability to learn new systems, applications, and processes quickly.

Preferred Qualifications

• Experience working with a higher education CRM, particularly Slate or a similar admissions CRM.
• Experience with student information systems such as Workday, Banner, PeopleSoft, or similar systems.
• Experience processing college admissions applications and supporting enrollment processes.
• Experience with data integrity, duplicate record management, and data auditing.
• Experience writing or running database queries and reports.
• Experience working with system integrations or data migration processes.
• Experience with application configuration, testing, and process improvement.

Key Areas of Responsibility

• Undergraduate Admissions Application and Document Processing
• Duplicate Record Identification and Consolidation
• Application Document Processing

$31,315

Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s)

Special Instructions to Applicants: Full consideration will be given to applications received by October 31, 2026.

HR

479-788-7080

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Criminal Background Check, Motor Vehicle Reports Check

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity: Talking

Frequent Physical Activity: Hearing

Occasional Physical Activity: Sitting

Benefits Eligible: Yes