University Program Associate

Inside Higher Ed; Fayetteville (NC); On-site; USD 35,589 - 38,192; Full time

Job summary

A leading educational institution in Fayetteville is seeking a University Program Associate to serve as an Admissions Processor. This position is essential in supporting the Office of Admissions in attracting and enrolling a diverse student body. Responsibilities include managing applicant files through systems like NOLIJ and SCT Banner, ensuring the accuracy of the application process, and providing top-notch customer service to prospective students. Ideal candidates will possess a bachelor's degree and experience in CRM systems.

Qualifications

• Bachelor's degree; or equivalent combination of training and experience.
• Experience with CRM systems and complex data entry is a must.
• Strong time management skills and ability to work independently.

Responsibilities

• Support recruitment and admission processes for a diverse student body.
• Maintain applicant files and ensure accurate processing for review.
• Deliver excellent customer service and communicate effectively with stakeholders.

Skills

Experience with CRM systems

Complex data entry

Strong time management

Interpersonal skills

Ability to work independently

Education

Bachelor's degree or equivalent training

Tools

Excel

NOLIJ

SCT Banner

Job description

Overview

Primary Purpose of the Organization: The primary goal of the Office of Admission at Fayetteville State University is to attract and enroll a diverse student body that represents a wide range of geographic, religious, cultural, and socioeconomic backgrounds. To do so, the Office of Admission will work closely with alumni and other constituencies to support recruitment efforts while promoting excellent customer service & transparency about the admission process.

Position Details:

Position Title: University Program Associate
Working Title: Admissions Processor
Position Number: 000177
Full-time or Part-time: Full Time
Time Limited Position: No
Number of Vacancies: 1
Department: Admissions
Posting Number: 0402602
SHRA/EHRA: SHRA
Job Category: Clerical and Secretarial
Hiring Range: $35,589.00 - $38,192.000

Overall Position Competency: Contributing

Primary Purpose of the Position: The Admissions Processor supports the Office of Admissions in recruiting and admitting a diverse student body to Fayetteville State University. This role ensures the smooth flow of the application process, updating and managing applicant files through systems like NOLIJ and SCT Banner and ensuring all materials are accurately processed for counselor review. The Admissions Processor helps maintain high standards of customer service and accurate communication with prospective students and stakeholders.

Requirements and Qualifications

Minimum Education and Experience Requirements: Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Knowledge, Skills and Abilities: Experience with CRM systems and complex data entry. Strong time management and interpersonal skills, with the ability to work independently on detailed projects.

Preferred Qualifications:

• Admissions experience
• Proficient in excel and database management
• Experience with NOLIJ and SCT Banner

Other Information for Applicants

Notice to Applicants: Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”

Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

Closing Date: 02/01/2026

Open Until Filled: No

Other Information: If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO and Veteran Information

EEO Statement: This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran’s Statement: Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Quick Link

https://jobs.uncfsu.edu/postings/28132