Admissions Processing Lead — Registrar Support

Ivy Tech Community College; Indianapolis (IN); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Tuition assistance

Retirement plan

Job summary

Ivy Tech Community College in Indianapolis is seeking an Assistant Registrar - Admissions Processing to oversee the admissions processing functions and staff, including guest students, Ivy Connect, and transcripts. You will compose and edit reports and support regional enrollment needs.

Responsibilities include supervising processing teams, training staff on Banner tasks, ensuring data integrity in student records, and coordinating with academic units to ensure accurate transfer information.

Qualifications

• Bachelor’s degree.
• At least one year of experience in a college setting.
• Knowledge of or the ability to learn policies and practices in higher education relating to credits, degrees, course structure and grading.
• Excellent written and verbal communication skills.
• Ability to identify, research and report viable options for problem resolution.
• Ability to expedite processing, track and verify processes and follow up without supervision.
• Ability to set priorities, manage time, handle multiple responsibilities, and work with a diverse population.
• Strong customer service orientation.
• Strong organizational skills and attention to detail.
• Ability to handle difficult situations and work under stress.
• Excellent working knowledge of Word, Excel, and databases and the student information system.

Responsibilities

• Provide strong customer service and student advocacy with a positive, proactive approach.
• Act as liaison to staff, faculty and administration outside the Registrar’s Office.
• Lead an inclusive environment for all students, staff and partners.
• Supervise the processing team and all processing functions.
• Process High School Transcripts and Guest Student applications/reports.
• Train staff on Banner tasks and applicable policies.
• Support the student information system knowledge base and data integrity.
• Coordinate with Transfer Center and Academic Affairs for accurate information.

Skills

Excellent written and verbal comms

Strong customer service

Strong organizational skills

Problem solving

Time management

Education

Bachelor’s degree

Bachelor’s degree in Business, Public Administration or Higher Education

Tools

Banner

U.Achieve

Microsoft Word

Microsoft Excel

Database software

Job description

Ivy Tech Community College in Indianapolis is seeking an Assistant Registrar - Admissions Processing to oversee the admissions processing functions and staff, including guest students, Ivy Connect, and transcripts. You will compose and edit reports and support regional enrollment needs.

Responsibilities include supervising processing teams, training staff on Banner tasks, ensuring data integrity in student records, and coordinating with academic units to ensure accurate transfer information.