Admissions & Patient Access Coordinator

Berkshire Health Systems; Pittsfield (MA); On-site; USD 36,000 - 52,000; Full time

Job summary

Berkshire Health Systems is seeking an Admitting Clerk to interview patients and families across inpatient and outpatient services, from pre-admission to discharge. You will collect demographics and insurance details and enter them into the hospital system, ensuring accuracy and HIPAA compliance.

Ideal candidates have hospital experience, strong typing and computer skills, and excellent communication. Fluency in English is essential, with Spanish helpful for patient care.

Qualifications

• Two years of college (secretarial/health related) or equivalent work experience.
• Medical terminology preferred.

Responsibilities

• Interview patients and families for inpatient or outpatient services.
• Enter demographic and insurance information into the hospital registration system.
• Verify information to ensure positive patient identification and HIPAA compliance.
• Ensure upfront cash collection and support insurance reimbursement.
• Demonstrated ability to interact professionally with patients, staff and physicians while maintaining confidentiality.

Skills

Typing 40 wpm

Verbal and written communication

Customer service

Team collaboration

Confidentiality

Organizational skills

English proficiency

Spanish preferred

Education

Two years of college

Medical terminology

Tools

Meditech

Job description

Berkshire Health Systems is seeking an Admitting Clerk to interview patients and families across inpatient and outpatient services, from pre-admission to discharge. You will collect demographics and insurance details and enter them into the hospital system, ensuring accuracy and HIPAA compliance.

Ideal candidates have hospital experience, strong typing and computer skills, and excellent communication. Fluency in English is essential, with Spanish helpful for patient care.