Admissions Clerk: Patient Concierge (Onsite)

McPherson Hospital Inc.; McPherson (KS); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

McPherson Center for Health seeks an Admitting Clerk (Onsite) to streamline patient access through pre-registration, registration, and check-in processes. You will verify patient identity, collect demographic and financial details, and ensure HIPAA compliance and accurate consent documentation.

The role involves a variety of clerical tasks, PBX support, and potential transport coordination for discharged patients across the McPherson Center for Health campus.

Qualifications

• High School Diploma or equivalent required.
• Ability to sit and work at a computer for extended periods.
• Customer service driven with ability to handle multi-line phone systems.
• Self-motivated and able to work well both independently and in a team.
• Typing speed of at least 100 keystrokes per minute (20 words).
• Proficiency with Microsoft Office tools (Word, Excel, Teams).

Responsibilities

• Assist patients with pre-registration, registration and check-in.
• Capture accurate demographic and financial information in person, electronic, or by phone.
• Identify patients, verify identity 100% and generate wristbands when applicable.
• Explain and obtain signatures for general consent and HIPAA notices.
• Enter and verify insurance information; note insurance status as needed.
• Scan documents into the electronic medical record and provide admission packets.
• Provide clerical/PBX support across departments as needed.
• Assist ER providers with transportation arrangements for discharged patients.
• Assemble patient visit paperwork per department needs.
• Provide coverage across registration areas (ER Admissions, Main Admissions, Information Desk, etc.).
• Maintain department daily checklists and scan required documents.

Skills

Customer service

Communication

Phone support

Typing 100 WPM

Microsoft Office

Education

High School Diploma

Tools

EMR system

PBX

Job description

McPherson Center for Health seeks an Admitting Clerk (Onsite) to streamline patient access through pre-registration, registration, and check-in processes. You will verify patient identity, collect demographic and financial details, and ensure HIPAA compliance and accurate consent documentation.

The role involves a variety of clerical tasks, PBX support, and potential transport coordination for discharged patients across the McPherson Center for Health campus.