Admissions & Outreach Specialist

Stella Maris, Inc.; Towson (MD); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

403(B) with company match

Health, vision & dental benefits

Insurance discounts (auto & home) and

Verizon plan discounts

Pet wellness coverage

Legal assistance

Identity protection

Employee wellness resources

Job summary

Stella Maris, Inc. is seeking an Admissions Coordinator to manage the referral and admissions process from initial contact through transfer or sign-in, ensuring smooth coordination with families and clinical teams.

The role involves liaising with referral sources, verifying financials with payors, and maintaining monthly census targets. A high school diploma and preferably 2 years in admissions are required.

Qualifications

• High School Diploma or Equivalent.
• 2 years of experience in Admissions strongly preferred.

Responsibilities

• To coordinate the referral and admissions process from initial phone call to acceptance and transfer/sign-in.
• Establishes good working rapport with referral sources and collects patient data, insurance, and medical diagnosis information.
• Works with outreach liaisons to arrange onsite visits, documents referral information, and tracks conversations.
• Evaluates referrals and routes them for assessment, following up on pending referrals with the Admissions Team.
• Verifies financial information with payors and consults with Accounting on questionable cases.
• Supports admission decisions with the Admissions Outreach Nurse, Director, physician, and other clinicians as needed, tours families prior to admission, and informs departments about anticipated admissions.
• Aims to meet monthly census goals and prepares monthly reports on referrals/admissions/conversion rates.

Job description

Stella Maris, Inc. is seeking an Admissions Coordinator to manage the referral and admissions process from initial contact through transfer or sign-in, ensuring smooth coordination with families and clinical teams.

The role involves liaising with referral sources, verifying financials with payors, and maintaining monthly census targets. A high school diploma and preferably 2 years in admissions are required.