ADMISSIONS COORDINATOR

Mercy Medical Center, Baltimore, MD; Timonium (MD); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

PTO

Holiday pay

Tuition reimbursement

403(B) retirement plan

Health benefits

Dental & Vision

Discounts on auto & home insurance

Verizon plan discounts

Pet Wellness coverage

Legal assistance

Identity protection

Mental Health resources

Perks at Work

Job summary

Stella Maris in Timonium, MD, is seeking an Admissions Coordinator to manage the referral and admissions process from initial phone call through transfer and sign‑in. The role collaborates with outreach liaisons, nursing staff, and accounting to ensure smooth admissions and accurate data entry.

The position requires a high school diploma and prefers 2 years of admissions experience; benefits include PTO, tuition reimbursement, and a 403(b) retirement plan.

Qualifications

• High School Diploma or Equivalent is required.
• 2 years of experience in Admissions strongly preferred.

Responsibilities

• Establishes good working rapport with referral sources and collects patient data, insurance information, and medical diagnoses for admission decisions.
• Enters referral information into the database accurately, documents all contacts and conversations regarding referrals.
• Evaluates referrals promptly and directs them to the appropriate clinician for assessment, coordinating with the Admissions Team.
• Verifies financial information with payors and coordinates with the Accounting office when needed.
• Meets target response rates and identifies barriers to admission, proposing solutions to increase referrals.
• Facilitates admission decisions in consultation with Admissions Outreach Nurse, Director, physician, and other clinicians; tours families to the recommended unit.
• Communicates anticipated admissions details to relevant departments and updates on bed availability as needed.
• Monitors census goals, completes monthly reports on referrals/admissions/conversion rates, and reports concerns to the Admissions Director.

Education

High School Diploma or Equivalent

Job description

Summary

With a long history of compassionate service to residents of central Maryland, Stella Maris is a recognized leader in skilled nursing care including outpatient rehabilitation and short-term rehabilitation. Our nursing home facility is located on our beautiful campus in Timonium, MD.

Admissions Coordinator

• Paid time off (PTO) & company paid holidays
• Tuition reimbursement
• 403(B) retirement plan with generous company match and "Catch Up" provision
• Competitive health, prescription, vision and dental benefits
• Discounts on auto & home insurance and Verizon plans
• Pet Wellness coverage, legal assistance and identity protection
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Perks at Work - savings on favorite brands, travel, tickets, dining and more!
  

Responsibilities

JOB SUMMARY: To coordinate the referral and admissions process from initial phone call to acceptance and transfer/sign-in.

Essential Functions

• Establishes good working rapport with referral sources. Obtains all information necessary to make admission decision including patient data, insurance information and medical diagnosis.
• Works closely with outreach liasons to facilitate onsite visits to meet with family members and provide information about our services. Enters referral information into database accurately and completely, documenting all contact and conversations regarding referral.
• Immediately evaluates referrals and directs them to proper individual for assessment. Processes referrals not requiring outreach or actual assessment and follows up with disposition quickly. With Admissions Team, identifies strategies for follow-up on pending referrals and prioritizes same.
• Verifies financial information with payor, contacting Accounting office for questionable cases.
• Achieves response rates as established with Admissions Director. Actively identifies potential barriers to admission and ways to resolve.
• Facilitates admission decision, consulting with Admissions Outreach Nurse, Director, physician, or any other clinicians as necessary. Tours family on recommended nursing unit prior to admission. Communicates with Admissions Director when beds are unavailable.
• Communicates necessary information to departments about all anticipated admissions.
• Achieves average monthly census goals established with Admissions Director. Completes monthly reports of referrals/admissions/conversion rates. Advises Director of referral concerns and makes appropriate suggestions to increase referrals.

Requirements

• High School Diploma or Equivalent
• 2 years of experience in Admissions strongly preferred

Min USD $24.05/Hr.
Max USD $37.75/Hr.