Admissions Operations Specialist

Concorde Career Colleges; Memphis (TN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Paid Time Off

Retirement Matching

Paid Parental Leave

Pet Insurance

Tuition Waiver

Job summary

Concorde Career Colleges in Memphis, TN is seeking an Admissions Coordinator to oversee admissions processes from inquiry to enrollment, ensuring data integrity and coordinating campus and virtual HESI exams. The role includes generating reports, training staff, front desk coverage, event support, and ongoing collaboration with the admissions team.

A strong emphasis is placed on data entry accuracy and process improvement.

Qualifications

• HS Diploma or GED is required.
• Bachelor’s degree preferred.
• Experience with CAMPUS VUE, Broadleaf, and CRM preferred.
• Intermediate Microsoft Outlook and Excel skills required.
• Strong data entry and database management abilities.

Responsibilities

• Send daily emails: Financial Aid calendar, HESI schedules, and appointment updates.
• Schedule campus and virtual HESI exams and manage communications.
• Generate and distribute timely, accurate reports.
• Enter and maintain accurate data in Conext and CNex for inquiries, interviews, enrollment agreements, and status changes.
• Confirm entry of test scores; follow up on missing data.
• Process enrollments and track student documentation from interview through start date.
• Scan, track, and verify student documents, including transcripts and POG items.
• Maintain and update enrollment spreadsheets.
• Cover front desk duties and switchboard relief as needed.
• Support events: referral events, open houses, orientations, and start days.
• Maintain admissions collateral and communication tools (e.g., presentations, handouts, electronic equipment).
• Order and manage student uniforms, background checks, and admissions materials.
• Open/close start dates in BroadLeaf and create email templates as needed.
• Train staff on admissions processes and data entry to ensure consistency.
• Stay up to date and inform team on policy, catalog, and tuition changes.
• Assist with COS forms and notify reps when student summaries are complete.
• Collect and process waitlist program documents (e.g., DH).
• Submit and track transcripts for transfer credit review.
• Process foreign POG translations and evaluations.
• Prepare and send acceptance, alternate, and denial letters.
• Systems & Technology
• Maintain TourTab devices and monitor usage logs.
• Manage orientation check-in and student tracking in CNex.
• Support other campuses in the absence of their Admissions Coordinators.
• Assist the DOA, other department managers, and Regional Director of Admissions as needed.
• Other duties as assigned.

Skills

Customer Service

Detail oriented

Data Entry

Communication Skills

Multitasking

Training Staff

Problem Solving

Education

HS Diploma or GED

Bachelor's Degree in Business Administration or related field

Tools

CAMPUS VUE

Broadleaf

CRM

Outlook

Excel

Job description

Concorde Career Colleges in Memphis, TN is seeking an Admissions Coordinator to oversee admissions processes from inquiry to enrollment, ensuring data integrity and coordinating campus and virtual HESI exams. The role includes generating reports, training staff, front desk coverage, event support, and ongoing collaboration with the admissions team.

A strong emphasis is placed on data entry accuracy and process improvement.