Admissions Operations Assistant

Cooperative Education; Fairfax (VA); On-site; USD 17,000 - 24,000; Part time

Job summary

George Mason University is seeking an Admissions Operations Assistant to support the Office of Admissions in daily operations. The role involves rotating through admissions spaces, performing office tasks, and handling project work to aid the admissions team.

The position is ongoing and aimed at long-term employment, with on-site work in Fairfax, VA. Candidates should possess strong communication skills and a customer-service mindset to assist applicants and staff effectively.

Qualifications

• Effective written and verbal communication skills.
• Ability to work effectively with diverse populations.
• Ability to work well in a fast-paced, collaborative team.
• Strong attention to detail.
• Ability to learn policies quickly.

Responsibilities

• Supports daily review of undergraduate freshmen, transfers, graduate, and non-degree statuses.
• Processes domiciliary documentation and transcripts.
• Reviews undergraduate non-degree admissions applications.
• Responds to inquiries and provides timely information to stakeholders.
• Back-up graduate processing support.
• Provides administrative support to admissions specialists and enhances customer service.
• Assists with processing credit by exams and transfer credit equivalencies.
• Performs other duties to support the Office of Admissions.

Skills

Effective communication

Diversity awareness

Team collaboration

Attention to detail

Policy learning

Customer service experience

Education

Bachelor’s degree or equivalent

Tools

Ellucian Banner

Salesforce CRM

TES

Job description

Department: Division of Enrollment Management

Classification: GMU Worker

Job Category: Part-Time / Hourly Wage

Work Schedule: TheOffice of Admissions serves students Monday-Friday, 8:30 am-5:00 pm. Total expected hours of work is 25-29 per week.

Location: Fairfax, VA

Workplace Type: On Site Required

Sponsorship Eligibility: Not eligible for visa sponsorship

Salary: Starting at $15 per hour

Criminal Background Check: Yes

About the Department

The Division for Enrollment Management, as a part of the Office of the Provost at George Mason University, supports student recruitment, retention, and success. We develop and implement strategic enrollment management plans, create and facilitate processes, and inform policies that guide students through their academic journey from recruitment to post-matriculation. Driven by a commitment to transparent, data-informed decision-making, the Division advances institutional enrollment goals through collaboration, innovation and a student-centered approach.

The Office of Admissions facilitates the recruitment and enrollment of freshman, transfer, graduate, and non-degree students in alignment with the University’s strategic plan, ensuring a diverse and successful student body that contributes to the institution’s excellence and global impact.

About the Position

The Admissions Operations Assistant will serve as needed in a variety of Admissions Operations spaces, rotating to learn each units’ roles and responsibilities serving as an agile team member. This role combines daily office support and professional project work to assist the team.

This is an ongoing position, and we are seeking an individual who will become a long-term team member.

Responsibilities may include some or all of the following

• Supports the daily review of undergraduate freshmen, transfers, graduate, and non-degree domicile statuses;
• Processes supporting domiciliary documentation;
• Processes transcripts or other supporting documentation;
• Reviews undergraduate non-degree admissions applications;
• Responds to inquiries from a variety of sources and provide information to necessary parties in a timely and professional manner;
• Serves as a back-up graduate processing specialist;
• Provides administrative support to the admissions specialists and an enhanced customer service experience to our applicants;
• Assists with processing credit by exams and transfer credit equivalencies; and
• Additional responsibilities as assigned to help support the Office of Admissions.

Required Qualifications

• Effective written and verbal communication skills;
• Ability to work effectively and respectfully with diverse populations;
• Ability to work effectively as part of a fast-paced, collaborative team environment;
• Ability to perform work with substantial attention to detail;
• Ability to learn policies and procedures quickly; and
• Demonstrated customer service experience.

Preferred Qualifications

• Bachelor’s degree or equivalent combination of education and experience;
• Data entry experience;
• Experience with Ellucian Banner software; Salesforce CRM, and/or TES (Transfer Evaluation System); and
• Bilingual.

Posting Open Date: August 24, 2026

For Full Consideration, Apply by: September 4, 2026

Open Until Filled: Yes