Admissions Navigator — Mental Health Intake & Scheduling

Bloomingtonmeadows; Bloomington (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Bloomingtonmeadows is seeking a Call Specialist to coordinate admissions activities in Bloomington. The role involves handling inquiry calls, processing referrals, patient registration, and insurance verification, as well as vitals checks and presenting patients for evaluation.

Evening and weekend hours apply, with on-site duties and non-clinical responsibilities assigned by the admissions director. CPR and HANDLE WITH CARE training are required within 90 days.

Qualifications

• Bachelor's degree required.
• Minimum of two years of direct clinical experience in psychiatric/mental health/chemical dependency settings.
• CPR certification and HANDLE WITH CARE training within 90 days of employment; familiarity with TJC, HCFA, OSHA regulations.

Responsibilities

• Coordinate admissions: handling inquiry calls and processing referrals for admission.
• Register patients and verify insurance; check vitals and wand incoming patients.
• Schedule evaluations, monitor bedboard, and search belongings.
• Provide reports to units and facilitate teleassessments for on-call staff.
• Perform non-clinical duties as assigned by the admissions director.

Education

Bachelor's degree in social work, mental health/behavioral sciences, or related field

Job description

Bloomingtonmeadows is seeking a Call Specialist to coordinate admissions activities in Bloomington. The role involves handling inquiry calls, processing referrals, patient registration, and insurance verification, as well as vitals checks and presenting patients for evaluation.

Evening and weekend hours apply, with on-site duties and non-clinical responsibilities assigned by the admissions director. CPR and HANDLE WITH CARE training are required within 90 days.