Admissions/Marketing Director

SanStone Health & Rehabilitation; Southern Pines (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Employee Appreciation

Collaborative culture

Uniforms provided

Flexible schedule

Career growth

PTO + 8 holidays

Health, Dental, Vision

401K with match

Tuition reimbursement

Job summary

The Lodge at Sandhills Carolina, operated by SanStone Health & Rehabilitation, seeks an Admissions & Marketing Director in Pinehurst, NC to expand community connections and drive resident admissions.

The ideal candidate brings senior care marketing and admissions experience, strong client service skills, and the ability to coordinate with hospital discharge planners and physician practices to grow the facility's admissions pipeline.

Qualifications

• Experience in admissions and marketing for skilled nursing/long-term care is preferred.
• Ability to build relationships with hospitals, physicians, home health agencies, and other referral sources.
• Strong customer service skills and marketing/sales experience.

Responsibilities

• Participate in marketing the facility to local hospitals by developing working relationships with discharge planners, physician practices, and home health agencies.
• Proactively reach out to and respond to inquiries from hospital discharge planners, families, and other referral sources.
• Serve as the initial liaison with residents and families on facility services.
• Assist in promoting employee engagement and recruiting.
• Speak with residents' representatives to obtain necessary personal and financial data to determine eligibility for admission.
• Conduct tours of the skilled nursing facility/rehab area and maintain marketing materials for social media and advertisements.
• Maintain knowledge of Medicare & Medicaid regulations to ensure compliance.

Job description

Be a part of something new at The Lodge at Sandhills Carolina! Our brand-new, state-of-the-art facility in Pinehurst, North Carolina (NC), was thoughtfully designed to redefine care through exceptional hospitality, innovative services, and a welcoming environment for both residents and team members. We are currently seeking an Admissions & Marketing Director to join our dedicated team of healthcare professionals.

Benefits include:

• Competitive Pay, commensurate with experience
• Regular Employee Appreciation Events to include refreshments and gifts
• Fun and supportive work environment that encourages teamwork and collaboration
• Initial uniforms provided
• Flexible Work Schedule
• Career Growth and Training Opportunities
• Paid Time Off and 8 Paid Holidays
• New health insurance plans to include a prescription plan, FSA, and HSA plans
• Dental and Vision insurance
• 401K with employer match
• Tuition Reimbursement Programs

Responsibilities include:

• Participate in marketing the facility to local hospitals by developing working relationships with discharge planners, physician practices, and home health agencies.
• Proactively reach out to and respond to inquiries from hospital discharge planners, families, and other referral sources
• Serve as the initial liaison with residents and families on facility services.
• Assist in promoting employee engagement and recruiting.
• Speak with residents' representatives to obtain necessary personal and financial data to determine eligibility for admission.
• Conduct tours of the skilled nursing facility/rehab area. Maintain a model room and update marketing materials for facility social media and various advertisements.
• Assign accommodations for new admissions related to nursing care needs, resident/family preferences, availability of space, and other information.
• Ensure all admissions paperwork is completed thoroughly, accurately, and timely.
• Maintain records of admissions and discharges and compile occupancy census data.
• Participate in meetings to alert appropriate staff members of projected admissions, room changes, and discharges.
• Maintain knowledge of Medicare & Medicaid regulations to ensure services are compliant with professional boarding standards, state, and federal regulatory requirements.

Qualifications:

Skilled Nursing Facility/Long Term Care Experience Is Preferred.

Ability to grow business in the community through relationships with medical facilities, physicians, hospitals, and other medical groups.

Possess the ability to deal tactfully with personnel, residents, visitors, and the public.

The ideal candidate should have a passion for working with seniors, outstanding customer service skills, and marketing and sales experience.

At SanStone Health & Rehabilitation, we offer employment opportunities in NC that are filled with purpose. We are an organization that is dedicated to making a difference in our industry and caring as passionately for our employees as we do our residents.