Admissions & Marketing Director

SanStone Health & Rehabilitation; Mills River (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Work Schedule

Paid Time Off

8 Paid Holidays

Health Insurance (Medical, Rx, FSA, Hs

Dental and Vision insurance

401K with employer match

Tuition Reimbursement Programs

Employee Appreciation Events

Career Growth and Training Opportu

Job summary

The Lodge at Mills River is seeking an Admissions & Marketing Director to join our team of dedicated healthcare professionals. This role focuses on marketing the facility, forming relationships with discharge planners, physician practices, and home health agencies, and guiding adult admissions.

The candidate will proactively respond to inquiries, conduct tours of the facility, and coordinate admissions data, ensuring paperwork is complete and occupancy records are maintained.

Qualifications

• Experience in skilled nursing or long-term care preferred.
• Ability to develop relationships with medical facilities, physicians, hospitals, and other referral sources.
• Passion for working with seniors and strong customer service.

Responsibilities

• Market the facility to local hospitals and discharge planners.
• Respond to inquiries from referral sources.
• Serve as liaison with residents and families.
• Promote employee engagement and recruitment.
• Obtain admission data and conduct tours.
• Maintain admissions paperwork and census data.
• Notify staff of projected admissions and discharges.
• Ensure compliance with Medicare/Medicaid regulations.

Skills

Marketing

Sales

Relationship building

Customer service

Admissions

Teamwork

Communication skills

Job description

The Lodge at Mills River is currently seeking an Admissions & Marketing Director to join our dedicated team of healthcare professionals.

Benefits include:

• Competitive Pay, commensurate with experience
• Regular Employee Appreciation Events
• Fun and supportive work environment encouraging teamwork and collaboration
• Initial uniforms provided
• Flexible Work Schedule
• Career Growth and Training Opportunities
• Paid Time Off and 8 Paid Holidays
• New health insurance plans to include a prescription plan, FSA, and HSA plans
• Dental and Vision insurance
• 401K with employer match
• Tuition Reimbursement Programs

Responsibilities include:

• Participate in marketing the facility to local hospitals by developing working relationships with discharge planners, physician practices, and home health agencies.
• Proactively reach out to and respond to inquiries from hospital discharge planners, families, and other referral sources
• Serve as the initial liaison with residents and families on facility services.
• Assist in promoting employee engagement and recruiting.
• Speak with residents’ representatives to obtain necessary personal and financial data to determine eligibility for admission.
• Conduct tours of the skilled nursing facility/rehab area. Maintain a model room and update marketing materials for facility social media and various advertisements.
• Assign accommodations for new admissions related to nursing care needs, resident/family preferences, availability of space, and other information.
• Ensure all admissions paperwork is completed thoroughly, accurately, and timely.
• Maintain records of admissions and discharges and compile occupancy census data.
• Participate in meetings to alert appropriate staff members of projected admissions, room changes, and discharges.
• Maintain knowledge of Medicare & Medicaid regulations to ensure services are compliant with professional boarding standards, state, and federal regulatory requirements.

Qualifications:

Skilled Nursing Facility/Long Term Care experience is preferred.

Ability to grow business in the community through relationships with medical facilities, physicians, hospitals, and other medical groups.

Possess the ability to deal tactfully with personnel, residents, visitors, and the public.

The ideal candidate should have a passion for working with seniors, outstanding customer service skills, and marketing and sales experience.

At SanStone Health & Rehabilitation, we offer employment opportunities in North Carolina that are filled with purpose. We are an organization that is dedicated to making a difference in our industry and caring as passionately for our employees as we do our residents.