Assistant Director of Admissions

West Pines Behavioral Hospital; Denver (CO); On-site; USD 77,000 - 95,000; Full time

Benefits offered by this job

Annual bonus

Medical, dental & vision insurance

401(k) with company match

Stock-based awards

Generous PTO

Professional development & leadership

Career mobility across Acadia network

Job summary

West Pines Behavioral Health in Denver seeks an Assistant Admissions Director to lead the Admissions Department, set strategic direction for business development and patient access, and coordinate admission workflows to optimize patient flow.

This role requires a bachelor\u2019s in a social services field, healthcare admissions experience, and strong leadership skills; master\u2019s degree is preferred. CPR certification is required, and a comprehensive benefits package is offered.

Qualifications

• Bachelor\u2019s degree in a social services field is required.
• Master\u2019s degree in a social services field or RN preferred.
• Two or more years\u2019 experience in a healthcare admissions role is preferred.
• CPR and de-escalation/restraint certification required (training available upon hire).
• First aid may be required based on state or facility.

Responsibilities

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
• Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
• Perform follow-up communication functions and generate recommendations for organizational leadership.
• Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.

Skills

Leadership

Healthcare admissions

Crisis management

Education

Bachelor\u2019s degree in social services

Master\u2019s degree in social services or RN (preferred)

Job description

Assistant Admissions Director - West Pines Behavioral Health

Shift: flexibility for midshift or evening coverage

At West Pines, we recognize that children, adolescents, adults, and seniors go through distinct experiences that can impact their mental health and contribute to addictions. For example, young people often navigate peer pressure, academic demands, and feelings of inadequacy. Adulthood can bring challenges such as career transitions, family responsibilities, and financial stress. Seniors may struggle with adjusting to retirement, coping with the loss of loved ones, and managing chronic health conditions. To meet the specific needs of each age group, we offer various specialized programs, led by our expert team. Together, they provide highly individualized care that empowers patients to overcome obstacles and work toward more balanced, fulfilling lives.

Why Join

• Competitive compensation with industry leading annual performance-based bonus opportunity
• Comprehensive benefits including medical, dental, and vision insurance
• 401(k) with company match to support your financial future
• Stock-based awards, giving you a stake in Acadia’s success
• Generous paid time off for vacation, sick days, and holidays
• Professional development & leadership training to sharpen your skills
• Career mobility within Acadia’s nationwide network of 250+ facilities

Salary for this role:

$77,000 to $95,000

Essential Functions

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
• Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
• Perform follow-up communication functions and generate recommendations for organizational leadership.
• Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as a clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure that the department is up to date on and compliant with new laws and regulations.
• Train and supervise staff.
• For assigned shift will plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department.
• Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet that needs in the most appropriate manner.
• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
• Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.
• Participate in staff training by serving as a preceptor for new admission team employees.
• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• Bachelor’s degree in a social services field is required.
• Master’s degree in a social services field or RN preferred.
• Two or more years’ experience in a healthcare admissions role is preferred.

Licenses/Designations/Certifications

• May require licensure by the state for this position.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHMKT