Admissions Coordinator

Luxor Healthcare; Lee's Summit (MO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

Luxor Healthcare in Lee's Summit, MO is seeking an Admissions Coordinator to join our skilled nursing facility. The ideal candidate has at least two years of admissions experience in SNF, strong communication and organizational skills, and a commitment to outstanding patient and family service.

Responsibilities include obtaining referral information, coordinating with the business office for financial verification, guiding tours, explaining admission policies, and maintaining smooth paperwork.

Qualifications

• Two to three years experience with admissions at a SNF or rehab.
• Excellent organizational skills with attention to documentation.
• Experience in long-term care setting.
• Professional telephone skills for referrals.
• Computer experience with a marketing information system.
• Knowledge of managed care preferred.
• HMO initial auth requests.

Responsibilities

• Obtains referral information from telephone and walk-in inquiries for admission committee.
• Works with business office for financial verification before admission.
• Obtains family commitment to tours for viable referrals.
• Conducts admission process and explains policies to patients and families.
• Monitors and updates staff on referrals, admissions and follow-up.
• Informs Marketing Director of referral issues.
• Develops relationships with referral sources.

Skills

Communication skills

Organizational skills

Customer service

Phone skills

Tools

Marketing information system

Job description

Admissions Coordinator

The ideal candidate will be a dynamic self-starter with at least two years of experience in a skilled nursing facility and will have excellent communication and organizational skills. We are a large skilled facility, with short term rehab, and long term care, with a strong focus on providing outstanding customer service and care. We offer a competitive salary and great benefits including the chance to be a part of a new team with a great culture. This is an exciting opportunity with a growing company.

The ideal candidate will be a dynamic self-starter with at least two years of experience in a skilled nursing facility and will have excellent communication and organizational skills. We are a large skilled facility, with short term rehab, and long term care, with a strong focus on providing outstanding customer service and care. We offer a competitive salary and great benefits including the chance to be a part of a new team with a great culture. This is an exciting opportunity with a growing company.

Job Type: Full-time

Admissions Coordinator Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Admissions Coordinator Schedule

• 8 hour shift
• Monday to Friday, flex as necessary to meet the needs of the faciity

Admissions Director Responsibilities

• Obtains referral information from telephone and walk-in inquiries, including complete clinical and financial information necessary for admission committee approval.
• Works in conjunction with the business office to ensure financial verification is accurate and complete before the patient is admitted to the facility.
• Obtains family commitment to tour the facility on 80% of viable referrals. Conducts facility tours with families to ensure their commitment.
• Conducts the admission process of signing in and explaining admission policies to patients and their families. Ensures a smooth transition is achieved and that all paperwork is complete upon admission.
• Monitors and updates facility personnel on pending referrals, admissions, and follow-up needed to solidify admission to facility.
• Informs Marketing Director of any referral source issues that arise during the referral process.
• Develops relationships with referral sources.

Admissions Coordinator Qualifications

• Two to three years experience with the admissions process at a SNF, subacute, rehab, or other health care facility.
• Excellent organizational skills with a detail orientation towards documentation and follow-up.
• Experience in the Long-term care setting
• Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families.
• Computer experience using a marketing information system.
• Knowledge of managed care industry preferred
• HMO initial auth requests

Customer Service

• Presents professional image to consumers through dress, behavior and speech.
• Adheres to Company standards for resolving consumer concerns.
• Ensures that all patient/resident rights are protected.