Admissions & Guest Services Liaison

Rosewood Gardens Rehabilitation and Nursing Center; Broomall (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

Rosewood Gardens Rehabilitation and Nursing Center in Broomall, PA is seeking a Full Time Guest Services team member. The role runs Monday–Friday from 11:30am to 8:00pm, delivering a welcoming, top-notch guest experience from admission to discharge.

The successful candidate will engage with patients, families and staff, lead Ambassador Rounds, assist with admissions, educate about services, and act as a liaison across departments while handling administrative tasks with professionalism.

Qualifications

• Exceptional customer service skills.
• Ability to multitask and complete administrative tasks.

Responsibilities

• Conduct Ambassador Rounds daily to ensure rooms are ready for admission.
• Meet with patients and families upon admission to assist with transition.
• Understand staff roles and functions to address needs effectively.
• Complete various administrative projects as directed by supervisor.
• Utilize computer skills to perform required tasks efficiently.
• Support admissions and activities with tours, paperwork and engagement.

Job description

Rosewood Gardens Rehabilitation and Nursing Center in Broomall, PA is seeking a Full Time Guest Services team member. The role runs Monday–Friday from 11:30am to 8:00pm, delivering a welcoming, top-notch guest experience from admission to discharge.

The successful candidate will engage with patients, families and staff, lead Ambassador Rounds, assist with admissions, educate about services, and act as a liaison across departments while handling administrative tasks with professionalism.