Admissions Guest Experience Host — Create Magical Moments

Merlin Entertainments; Nashville (TN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Merlin Magic Pass

Recognition Programs

401(k) Program

Tuition Reimbursement

Learning and Advancement Opportunities

Job summary

Madame Tussauds Nashville is seeking an Admissions Guest Experience Host to welcome guests and guide them through our attractions, delivering friendly, high-energy service in a fast-paced setting. You will assist with admissions, answer questions, manage crowd flow, and keep public areas clean and guest-ready, while collaborating with a fantastic Merlin team to create magical experiences for every visitor.

Candidates with 6–12 months in attractions or customer service, strong communication, and

Qualifications

• Outgoing and friendly demeanor.
• Energetic and positive attitude.
• Passion for guest service and helping others.
• Able to adapt to a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome guests with a friendly, positive attitude
• Create memorable experiences and answer guest questions
• Help manage guest flow and queues
• Support admissions and guest services
• Keep public areas clean, organized, and guest-ready
• Work with an amazing team to deliver exceptional service

Skills

Outgoing

Energetic

Guest service

Flexible

Job description

Madame Tussauds Nashville is seeking an Admissions Guest Experience Host to welcome guests and guide them through our attractions, delivering friendly, high-energy service in a fast-paced setting. You will assist with admissions, answer questions, manage crowd flow, and keep public areas clean and guest-ready, while collaborating with a fantastic Merlin team to create magical experiences for every visitor.

Candidates with 6–12 months in attractions or customer service, strong communication, and