Admissions Front Desk Specialist — Daytime, Full-Time

Alta Gardens; Garden Grove (CA); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Competitive Wages

Great benefits – Medical, dental, and.

Continuing Education / Training Opport

Referral Bonus Program

Job summary

Alta Gardens is seeking an Admissions Assistant / Front Desk Support for a full-time, on-site role in Garden Grove. You will handle inquiries, conduct tours and pre-admission interviews, and coordinate admissions with the Business Development team to attract suitable candidates into the system.

You must have 2-4 years in long-term care or skilled nursing, understand healthcare reimbursement, hold a valid driver’s license, and be compassionate toward residents and families.

Qualifications

• 2-4 years related experience in a long‑term care or a skilled nursing environment
• Understanding of healthcare reimbursement programs
• Must have valid driver’s license and clear DMV record, and be insurable under Company’s insurance policy
• Compassion toward residents and their families
• Must be knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long‑term care

Responsibilities

• Admissions Assistant / Front Desk Support duties: answer inquiries and manage admissions via phone, email, fax and in person
• Conduct tours and pre-admission interviews with prospective resident/responsible party
• Review admissions for suitability with Administrator, Director of Nursing and Business Office Manager as appropriate
• Receive and distribute mail, deliveries, and packages
• Collaborate with other departments to ensure smooth daily operations
• Schedule transportation for Residents' appointments
• Perform other administrative and front desk duties as assigned

Skills

Customer service

Receptionist

Healthcare understanding

Education

High School or better

Job description

Alta Gardens is seeking an Admissions Assistant / Front Desk Support for a full-time, on-site role in Garden Grove. You will handle inquiries, conduct tours and pre-admission interviews, and coordinate admissions with the Business Development team to attract suitable candidates into the system.

You must have 2-4 years in long-term care or skilled nursing, understand healthcare reimbursement, hold a valid driver’s license, and be compassionate toward residents and families.