Admissions Assistant (Non Nurse)

Life Care Centers of America; Federal Way (WA); On-site; USD 42,000 - 56,000; Full time

Job summary

Life Care Centers of America is seeking an Admissions Assistant (Non Nurse) to support the admission process for residents in our Washington facilities. This daytime role emphasizes marketing and sales skills to assist potential residents and families, coordinate tours, and ensure a smooth, compliant admission experience.

The ideal candidate has at least one year of assisted living admissions/marketing experience, strong customer service, and the ability to work independently within Life Care’s

Qualifications

• Minimum of one year of assisted living admissions and marketing experience.
• Knowledge of admission processes in post-acute care facilities.
• Ability to make independent decisions when warranted.
• Commitment to confidentiality and professional conduct.

Responsibilities

• Gather and enter all necessary admission paperwork.
• Provide assistance for patient and family at time of admission.
• Assist with follow up visits and interviews with all new patients after admission.
• Conduct facility tours for potential and new patients and families.
• Deliver excellent customer service and maintain a positive attitude toward patients.
• Maintain regular attendance and safety and professionalism by adhering to policy.
• Collaborate on an interdisciplinary team.
• Read, write, speak, and understand English.

Skills

Sales

Marketing

Customer service

Education

High school diploma or equivalent

Job description

Shift: Days (Monday-Friday) with occasional weekends.

Additional Requirement

• A minimum of one year of assisted living admissions and marketing experience is required.

A Must Have Requirement: We’re looking for a sales professional skilled in marketing, the Assisted Living services at Garden Terrace.

Position Summary

The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• High school graduate or equivalent
• Prior healthcare experience preferred

Specific Job Requirements

• Possess the ability to make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Gather and enter all necessary admission paperwork
• Provide assistance for patient and family at time of admission
• Assist with follow up visits and interviews with all new patients after admission
• Assist or solely provide facility tours to potential and newly admitted patients, families, and any visitors
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer